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Freight from the USA

The FAQ about shipping from the USA freight LCL

1. What is an LCL freight?

2. Self-delivery or Pickup?

3. How does it work? A step-by-step guide.

4. Why should I pay the 75% deposit?

5. How can I find a cargo delivery address?

6. What is the Express Release Bill of Lading?

7. Can I amend my Bill of Lading?

8. What are a Cubic Meter and w/m?

9. Should I palletize my boxes?

10. Can I get marine insurance?

11. Do you guarantee transit time?

12. Are there any hidden costs in your quote?

12A. What are DESTINATION CHARGES?

12B. What is SED?

12C. How to ship a partial cargo?

13. Can we ship a charity shipment?

14. How can I cancel my shipment?

15. What if I do not pay your invoice?

16. What documents should I submit?

17. I’m not in the USA. Can I ship remotely?

18. PayPal payments limited up to $750

19. There is no transaction limit

 

1. What is an LCL freight? / Back to the FAQ

In respect of international cargo transportation from the USA overseas, LCL is an abbreviation for "Less than Container Load." LCL freight designed for international shipping from the U.S. cargo in boxes, crates, and pallets that cannot fill an entire 20 or 40-foot sea freight container. For more information related to LCL shipping from the USA please refer to this web page. If you are inexperienced first-time shipper and shipping from the USA household goods or personal belongings, then we'd highly recommend you reading this article as well.  

You CANNOT use LCL freight for shipping the following commodities:

  • To ship freight LCL, all shipping goods must be boxed or crated. Then cargo can be palletized. Unboxed or uncrated cargo cannot be shipped LCL.

  • Shipping from the U.S. any motorized vehicles that require DMV registration (cars, motorcycles, mopeds, jet skis, ATVs, snowmobiles, etc.) are not permitted. This is due to the U.S. Customs regulations that will not recognize any LCL warehouse (CFS) as an exam site for inspection.

  • Shipping items that cannot fit into a 40-foot container will be considered oversized and cannot be shipped LCL. 

  • Dangerous goods or over-length (longer than 3.65m / 12ft) and other special or irregular cargo are subject to surcharges and can be accepted for the international transportation from the USA only after approval and subject to surcharges on top of regular LCL freight rates. 

  • No foodstuff, wine, and drugs: Shipping from the USA any foodstuffs including wine and drugs (any item that is edible), edible animal byproducts, supplements, etc., are subject to detailed regulations. Violations of these regulations may result in detention, confiscation, or destruction of cargo, as well as fines, or even criminal charges. Proper documentation, permits, and incurred charges are shippers' responsibilities. We highly recommend our customers to avoid shipping such goods from the U.S. whenever possible.

  • Perishable goods are not permitted for international shipping from the USA. 

  • Shipping from the U.S. live animals and plants LCL is prohibited.

  • You may find more about the commodity restricted for shipping from the USA abroad in this link.   

 

2. What are my options for Self-delivery and Pickup? / Back to the FAQ

Shipping freight LCL means shipping from the USA goods packed in boxes, crates, and/or pallets. Properly packaged goods can be self-delivered by shippers to freight terminals OR picked up at cargo locations.

By working with our online freight calculator, considering the prices of cargo transportation from the U.S., you can decide to either deliver your shipping items in the nearest freight terminal or request us to pick it up "at your door".  

If you decide to deliver cargo to the nearest freight terminal, then please pay attention to the essential difference between the U.S. origins' freight terminals WITH or WITHOUT ASTERISK (*) as listed in the drop-down list of U.S. terminals of our online freight calculator:

Online freight calculator U.S.

  1. Freight terminals that are HIGHLIGHTED in green and listed WITHOUT asterisks (PHILADELPHIA, PA for example) are direct international ocean freight carriers' facilities, that are professionally called Container Freight Stations or CFS.
     
    Freight rates for cargo self-delivered directly to CFSs are based on their overall chargeable volume per cubic meter or cubic foot. Weight for cargo delivered directly at CFSs is not a pricing factor unless its density does not exceed the limit nominated by the carrier, which is typically equal to 2206 lbs (or 1000 Kilograms) per Cubic Meter. Regular cargo most likely will not exceed the limit. You estimate the weight of cargo delivered to CFS in Customs and statistical purposes only.

    Shipping freight directly from a CFS is the cheapest way to ship goods in boxes, crates or pallets from the U.S. overseas. There will be no additional freight charges to take your cargo on board of the vessel.

    Please keep in mind, if you cannot self-deliver your shipping items to a freight terminal, then you can arrange the cargo delivery with a local moving company to deliver your goods on your behalf. You don't have to deliver cargo in person. Anyone you trust can do it for you.

  2. Freight terminals WITH asterisks (*), in lowercase, that are not highlighted (Allentown, PA*, for example) are local warehouses of U.S. domestic LTL carriers. We call such terminals Line Haul terminals or LH. Cargo delivered and dropped off at such terminals requires to be line hauled to a CFS for the shipping from the USA overseas. Shipping goods from LH terminals is subject to the line haul charge on top of the international ocean freight rates such as CFSs.

    Please note that unlike with shipping cargo delivered at a CFS, where the "ticket" in your international shipping is a Dock Receipt in our shipping instructions, at an LH terminal the "key document" is a U.S. domestic LTL bill of lading attached to our shipping instructions.

    With shipping cargo delivering to an LH warehouse, the same as at CFS, you may ask someone to deliver your shipping items on your behalf.

  3. After all, we should be able to arrange a PICKUP of your cargo at the cargo location.
     
    We will determine pickup charges by the ZIP (U.S. Postal) code of your cargo location entered in our online sea freight calculator.

    Please keep in mind that pickup costs depend on the kind of shipping goods and the type of pickup location: either you are transporting from the USA commercial freight or shipping overseas household goods or personal belongings. Selecting improper kind of goods or type of pickup location may result in a price change.

Sea freight from USA

Having difficulties finding a U.S. ZIP (postal) code? Use the ZIP Code Lookup.

Just to remind you that U.S. domestic Line Haul and Pickup charges are based on the dimensional weight and freight class of shipping cargo. You may find more about dim. weight and freight class in this link.

 

3. How does it work? What should I expect with my international LCL shipment step-by-step?Back to the FAQ

  • If you are an experienced exporter, then you should be aware that procedures in shipping from the U.S. LCL freight are typical regardless of ocean freight carrier used in any international transportation. This step-by-step guide is just adjusting the common procedures for managing shipping freight LCL with our online freight calculator.
  • If you are a first-time international shipper, and ship from the USA household goods or personal items, then we encourage that you'd also read this article.

THE SEVEN STEPS THAT YOU SHOULD BE AWARE OF

STEP 1 – Book your international LCL shipment on our website

The first and absolutely necessary step to begin international LCL freight shipping from the USA with AMID Logistics is booking a shipment online. A shipper needs to calculate an instant price quote on our website. Then book a shipment via the quote online. To avoid confusion, we do not provide price quotes or book shipments by phone or fax.

You may want to see the calculations guide for shipping goods in boxes, crates, and pallets from the U.S. in this PDF file or watch the video on YouTube.

The estimation of the number of shipping units, the dimensions, and weight: When quoting and booking international shipping from the U.S. LCL, most of the time, it is difficult to provide the exact sizes, weight, and a number of shipping units. Don't get stuck on that. That's OK. Just roughly estimate.

The actual volume, weight, and number of shipping units are most likely to be different from the volume, weight, and number of shipping units that you submitted at the time of booking your international shipping from the U.S. Once the cargo is delivered to the ocean freight carrier's terminal (CFS), CFS will calculate and confirm the actual number of your shipping units, overall volume, and weight. See Step #4.

 

STEP 2 – Please pay a deposit

After submitting your booking request online, you will instantly receive our email with a unique Customer reference number to the international shipping. The format of the Customer reference number will look like US200105CL.

Besides the information submitted by you at the time of booking, the email will contain a web link that provides you with options to pay a deposit. Usually, this deposit is equal to 75% of the shipping cost, calculated based on information about the weight and size of your cargo, submitted by you on our website at the time of quoting and booking of your international shipping. To initiate your international shipment with us, please pay the deposit.

The deposit will be credited toward our final invoice, which will reflect the shipping cost based on the actual weight/measurements of your cargo. Please consider this e-mail as our invoice for your deposit.

Please note our general payments conditions:

  • For shipping cargo with the TOTAL shipping cost up to US$750, we accept credit cards via PayPal.
  • For shipping cargo with the TOTAL shipping cost above US$750, we do NOT accept credit cards/PayPal payments. For such shippings, we accept U.S. banks' checks: business and personal, direct bank deposits or international wire transfers, and payments via Western Union.

To accelerate payments by U.S. Banks checks, we accept drafts of checks submitted online. After submitting a draft of the U.S. bank check online, you do not have to mail the original check.

Please review the Payment Options and our Return Policy.

 

STEP 3 – Receive our shipping instructions in email. Submit your documents online. Deliver your cargo to the freight terminal OR meet a pickup driver (if a pickup requested)

Upon the deposit, the payer receives our email confirming the payment and containing web links to topics related to international cargo transportation from the U.S. LCL. Please consider the e-mail as the receipt of your payment.

After that, typically within 24 business hours, the shipper should receive our email with shipping instructions

These shipping instructions will contain your Dock Receipt and provide:

  1. OCEAN FREIGHT CARRIER'S BOOKING NUMBER - The key number during all the international shipping from the USA to the place of delivery in the destination country.

  2. AMID Logistics's internal reference number. 

  3. Freight terminal address and the contacts phone number OR pickup instructions, if a pickup requested;

  4. Sailing details in your international shipping, including:
    The latest cargo delivery day, if cargo delivers directly to CFS*
    • ETD - Estimated Day of Departure
    • ETA - Estimated Day of Arrival
    • The vessel, Voyage, Routing

  5. A web link for printing your shipping labels;

  6. A web link to fill out and submit online your Valued Packing List;

  7. Ability to print your "key document," which is:
    • The dock receipt, if cargo delivers directly to CFS
    • U.S. domestic LTL bill of lading, if cargo delivers to Line Haul, OR a cargo pickup scheduled

*If you'll miss the latest delivery day, then we automatically roll your shipment over the next available vessel. Typically in one week later. The first roll-over if free. $35 per each additional roll-over after that.

Follow your shipping instructions. Deliver your goods properly packed in boxes, crates, or on pallets to the assigned freight terminal OR meet a pickup driver (if a pickup requested). 

IMPORTANT: You must complete and submit all documents requested in our shipping instructions before your cargo will be delivered to a freight terminal OR tendered to the pickup.

Please note that you do not have to pay anything at the freight terminal OR to the pickup driver. Wait for our final invoice via e-mail.

Occasionally, if you self-deliver your boxed goods to a freight terminal and request to palletize your boxes, you may be asked to pay for the palletizing at the terminal. Cost varies from $35 to $50+ per pallet, depending on the terminal. Then pay for it. Ensure a receipt is obtained. However, most of the time, freight terminals will not accept payments related to palletizing. The cost for the palletizing will be added to the ocean carrier's freight and transferred to our final invoice.

Occasionally, if you requested to palletize your cargo at CFS, but at the time of delivery to CFS, a CFS's cargo recipient says that he/she is not aware of the palletizing, do not worry. Most likely, the employee did not receive yet a work order to palletize your cargo. Do not argue. Just submit your shipping boxes loose. Ensure that the cargo recipient wrote the number of boxes submitted on the copy of your dock receipt, dated, and signed it. Keep the copy as proof of your cargo delivery. Upon receipt of a warehouse receipt from the CFS, we'll reconfirm the work order on the palletizing. Your goods will be properly palletized, and we inform you about that in our update email.

 

STEP 4 – Pay our invoice and have your cargo shipped to the destination. The volume and weight discrepancy.

After your cargo accepted to the shipping from the USA by the ocean freight carrier and all shipping documents are in order, we will confirm to the carrier the cargo release and email you updates.

Then you should wait for our invoice toward your international shipping, less the deposit already paid. The invoice will be generated based on ocean freight carrier's bill of lading, on/in a few days after ETD (Estimated Time of Departure) of your cargo from the U.S. Sometimes we may generate the invoice earlier, based on a rated proof of your bill of lading from the carrier.

Once again please: It is difficult to predict the exact volume and weight of cargo at the time of quoting and booking. The actual volume and weight of your international shipment will most likely differ from the measurements you provided in your booking request.

After an ocean freight carrier accepts your cargo, they send us a weight/measurements (w/m) verification of your cargo in the form of a warehouse receipt. The warehouse receipt reflects the actual number, volume, and weight of your shipping units prepared for the transportation out of the USA.

Our invoice will be based on the w/m verification in the warehouse receipt, but not the w/m that you provided at the time of quoting-booking. In other words, we'll invoice you for the actual w/m you have shipped, but not that you estimated at a time of quoting-booking.

Once again please: At the time of releasing your cargo to the international shipping from the USA, we email you an update on the w/m verification. If you'll see any errors, please reply to the update without delay and notify us. We will work on the issue with the carrier and keep you posted.

The invoice may also reflect unaccounted cost from the carrier not included in the initial booking (if any), such as charges related to palletizing, fumigation, dimensional weight, and length verification, GRI occurred during the shipment, etc.

In other words, you pay for what you have shipped, but not that you had estimated to be shipped. If you have overestimated your w/m, then you pay less. If you have underestimated your w/m, you pay more. That's why we request a 75% deposit, but 100%. Note that this billing practice is common in the industry.

Upon your payment to the invoice, we will email you a confirmation on the payment and ocean freight carrier's Express Release Bill of Lading in PDF file. You may consider this Bill of Lading a title for your international shipping from the USA. 

Please note: If an international shipment has been fully or partially paid by a credit card/PayPal, before to email you the Bill of Lading, we will NEED YOUR REPLY with your confirmation that you clearly understand that the Bill of Lading is our final document on your international shipping. It is the title for the shipped goods and the proof of transfer of the ownership to the consignee as in your Bill of Lading (the recipient of shipping goods). This will confirm that after receiving the sea freight bill of lading, our service provided to you is complete as agreed. All parties involved to payment(s) of the shipment paid by a credit card(s) will consider the confirmation email the receipt of payment(s) with the payer's signature in it. If for any reason, you will not agree, then you may re-pay all your PayPal/Credit card transactions by U.S. Bank check or wire funds to our bank account. Inform us by replying to this email. Then, upon receipt of re-payment(s), we will notify you and fully refund your PayPal/Credit card payments at no charge.

 

STEP 5  – Receive your express release sea freight bill of lading

Upon your payment toward our invoice, we will email you your rated carrier's sea freight Express Release Bill of Lading. Consider the Bill of Lading as a title on your international shipping from the USA. This Bill of Lading will show you complete information in the shipping and contact details of the ocean freight carriers destination agent that handle your shipment at the destination.

Check all the information in the bill of lading. Ensure that all the information is correct. Re-ensure that the contact information of your consignee and notify party (if different) is correct.

If you see any errors or need amendments, contact us ASAP. Incorrect information in your bill of lading may result in serious problems and charges at the time of recovery of your import at the destination. 

Provide the Bill of Lading to your consignee. Your consignee will need it to recover your cargo at the destination. International shipments on Express Releases should be released upon providing a copy of the bill of ladings. No originals required.

 

STEP 6 – Meet your goods at the destination. Arrival notice.

In several days before ETA - Estimated Time of Arrival, the ocean freight carrier's destination agent should contact the consignee/notify party regarding your cargo delivery from the U.S. with an Arrival notice.

IMPORTANT!: If for any reason you do not receive an arrival notice on ETA, we strongly encourage you to contact the agent and ask them about the status of arrival of your cargo. You can see the contact information of the destination agent in your bill of lading. It is in the block "For Delivery / Pickup Please Apply to." Email or fax them a copy of your express release bill of lading, reconfirm your consignee contact details, and ask for further instructions

Shipping from the USA with trans-shipping: If a port of discharge in your bill of lading differs from the place of delivery, then the ETA in your shipping from the USA may not be the ETA to the final destination, but to the port where your cargo is trans-shipping to the final destination.

There are different modes of trans-shipping. Cargo can be re-loaded on another vessel, or it can be ground transportation by rail or truck or both. So, it will take additional time for your cargo to reach the place of delivery, as stated in your bill of lading.

If it is ground transportation from a port of entrée to a landlocked city, then it can take 10-15 additional days. If it is a hub-seaport, from Europe to Africa or from Asia to Oceania, for example, it can take 25+ days.

You shouldn't contact the agent too early. The destination agent, most likely, will receive information about your arriving cargo just in a few days before the arrival. If you'll contact the agent far in advance, then email or fax them a copy of your bill of lading, confirm your consignee's contacts, and wait for a notice of arrival

 

STEP 7  – Cargo recovery at the destination. Destination charges.

IMPORTANT!: Any import, all over the world, is subject to destination charges (sometimes called 'local charges'). Destination charges occur at destinations. Therefore they are not considered freight charges. 

Destination charges NOT included in freight quotes obtained in our online freight calculator. The charges are paid at destinations and on account of the consignee. Typically these charges relate to: 1 - Destination country government (Customs) related charges. I.e., duty and taxes (if any), harbor fees, fee on entry filing by a destination customs broker, etc.; 2 - Destination terminal(s) handling charges and fees (THC); 3 – Service fee from ocean freight carrier's destination agent for handling and delivery of your importing goods (if you request a delivery "to your door.")

Destination charges vary depending on the destination country, ocean freight carrier, and carrier's agent. Destination charges are out of control of U.S. freight forwarders. As a U.S. freight forwarder, AMID Logistics does not affiliate with destination charges in any way. Ocean freight carriers' destination agents should guide consignees in import recovery procedures at the destination.

Please note that most of the time, consignees do not have to be personally present during import recoveries. Follow instructions from the ocean freight carrier's destination agent. Provide them with all the necessary information on your international shipping from USA by phone, fax or e-mail; pay destination charges, get release on your cargo; and, if you wish, arrange a delivery of your goods "to your door" directly with the destination agent OR hire a local cartage company of your choice.

  • For international commercial shipments, destination charges depend on the kind of commodity.

  • Many countries do not charge duty or tax on importing household goods or personal belongings. However, such shipments are still subject to all other applicable destination charges. Based on our experience, in shipping household goods or personal belongings LCL from the USA, if cargo is exempt from paying the duty, the total cost of destination charges may vary from $250 to $600 and even more. For large shipments 8-14+ cubic meters, these charges may be comparable to shipping freight FCL (full container load) - $600-$1000 and higher.

If you want to estimate destination charges and get details about cargo recovery procedures at the destination in advance, you may ask us for contact information of your perspective ocean freight carrier's destination agent before processing a booking. TO GET THE INFORMATION FOR YOU, WE WILL NEED AT LEAST YOUR QUOTE REFERENCE NUMBER OBTAINED IN OUR ONLINE FREIGHT CALCULATOR. Sometimes carriers may change their agents during processing shipments. The destination's agent information must be reconfirmed in your ocean freight carrier's bill of lading. However, the procedures and destination charges should be about the same.

You may want to check with your destination country's embassy or ask a customs broker in your destination country about Government (Customs) regulations applying on shipping goods from the USA in advance. See some special requirements and regulations on shipping goods from the USA by country in this link.

Please note that a part of or all destination charges may be required to be paid at a port of entry, but at the final destination. Depends on destination country's customs regulations, all or a part of destination charges must be paid at a port of entry. Then cargo will continue traveling to the final destination cleared with customs. Otherwise, it can be transported to the final destination in bond and required to be cleared with customs at a bonded freight terminal at the final destination. Also, note that sometimes destination charges may be divided by separate invoices related to particular parties involved in import recovery.

 

4. Why should I pay the 75% deposit?Back to the FAQ

If you already submitted a booking request via a quote obtained in our online freight calculator and received our email to the booking request, then welcome to reply and ask questions, if any. However, if this is your first-time shipment with us, to initiate your international shipping, please follow the link in our email and pay the deposit required to start our work on your shipment. This is our policy.

With our repeated customers there are case-by-case scenarios to initiate shippings. However, most of the times the process is the same.

Typically, this deposit is equal to 75% of the estimated shipping cost calculated based on weight/measurements (w/m) information provided by you in your quote and booking. The deposit will apply to the final cost of your shipments. Please review our payment options and return policy.

We understand that at a time of quoting and booking a shipment, most of the time it is difficult to provide the exact sizes, weight, and a number of your shipping units. Do not be frustrated. That's OK. Just roughly estimate. The actual volume, weight, and the number of your shipping from USA units most likely will differ from the number and measurements that you have provided at the time of booking. Upon your cargo delivery to the ocean freight carrier's shipping terminal (CFS), the CFS will calculate and reconfirm the actual number of your shipped units, the overall volume, and weight. 

Also, you will receive our final invoice, less the deposit already paid, not upon arrival of your cargo to the destination, but at a time when your cargo departed from the USA. I.e., we will invoice you at a time when your sea freight bill of lading (which is the title on your shipping goods) will be generated. Sometimes we may invoice you upon proof of your bill of lading. Find more about sea freight bill of lading.

Once again please: Your invoice will be based on the actual weight/measurements of cargo you have shipped but on the estimated shipping cost calculated at a time of quoting and booking. The invoice may also reflect unaccounted cost from the carrier not included in the initial booking (if any), such as charges related to palletizing, fumigation, GRI occurred during the shipment, etc. In other words, you pay for what you actually have shipped, but that you had estimated to be shipped. If you have overestimated your w/m, then you pay less. If you have underestimated your w/m, you pay more. That's why we request a 75% deposit, but 100%. Note that this billing practice is common in the industry.

You can find more about the unaccounted costs that may arise during shipping from the US by following this link.

 

5. How can I find a cargo delivery address?Back to the FAQ

We work with numerous international carriers and domestic cargo transportation companies (U.S. LTL carriers) for shipping freight from the USA overseas. Different carriers have different terminals within a city-zone. Terminals locate in cities' areas listed on our website. You should see the addresses of freight terminals in price quotes obtained in our online freight calculator. However, carriers occasionally change their freight terminals. Therefore, your cargo delivery address must always be re-confirmed in our email with shipping instructions related to your shipping from the U.S.

Upon your booking request and deposit, we will search for a proper carrier's terminal in the area selected in your booking request. Then we will re-confirm the address and provide one to you in our e-mail with shipping instructions. Having our shipping instruction, you can deliver cargo for the international shipping from the USA to the address provided in the instructions. You will have the terminal phone number. You may call the freight terminal in advance to find about working hours, directions, etc.

Important: Shipping from the USA overseas is a complex process. Each international shipment is unique. To eliminate any confusion, you should not accept any verbal information as a guide to action (particularly about a shipping terminal location). All commitments MUST be documented in email.

 

6. What is the Express Release Bill of Lading?Back to the FAQ

By default, shipping from the USA with AMID Logistics goes on express release. Express = Telex release means that your consignee (the recipient of shipping from the U.S. goods) does not have to provide a set of original Bill of Ladings for working on import recovery at the destination. Recovered on express release cargo should be released upon providing a copy of the bill of lading received from us in PDF file. No originals required.

Several countries around the world, particularly Argentina, Brazil, Ecuador, and certain countries in Africa, do not accept express releases in shipping from the USA. Carriers should specify this at a time of issue of the bill of ladings. In this case, upon receipt of a set of originals bill of lading from the ocean freight carrier, we can mail the set of originals by USPS First Class Mail within the USA for free. Expedited mail must be prepaid.

Please note that if for any reason, shipper or consignee will request a set of originals to countries that do accept express releases, then there will be a $50 fee on top of ocean freight carrier's fee for the issue originals, and the shipper/consignee is responsible for the postage.

 

7. Can I amend my Bill of Lading?Back to the FAQ

After a sea freight bill of lading was issued, the amendment may become quite complicated and may not always be possible, especially if goods have already arrived at the destination. It strongly suggested that upon receipt of your sea freight bill of lading, you carefully review all the information in the bill of lading. If some information has to be changed, then immediately contact us and request an amendment.

Please keep in mind that the information that you are entering at a time of booking will be automatically transferred to your bill of lading. While submitting documents online and receiving our responses and updates on your international shipping from the USA, you will have several opportunities to verify and correct the entered info.

After your bill of lading is issued, any amendments to it may be subject to the ocean freight carrier's amendment fees. This fee varies from $70 to $250 or more. Please note that AMID's Logistics amendments processing fee $50+ may be added to the ocean freight carrier's amendment fee as well.
 
If you need amendments after your cargo arrived at the destination, we suggest you work with your ocean freight carrier's destination agent first. It may be possible to request the agent to re-issue your bill of lading directly at the destination. If you experience difficulties with the agent, you may contact us. We'll attempt to work on these amendments on your behalf. However, there is no guarantee. Also, you should expect additional fees depending on the circumstances surrounding the amendments.

Please note that after your cargo will arrive in the destination, amending a bill of lading is not guaranteed and/or may take uncertain time.

LETTER OF INDEMNITY:

If, during your international shipping from the U.S., a set of original sea freight bill of ladings required, but it needs to be amended or lost, then the ocean freight carrier may request a letter of indemnity. Here is the link with a sample of letter of indemnity in respect of international cargo transportation from the USA.

 

8. What is a Cubic Meter and w/m?Back to the FAQ 

  • A cubic meter is a measurement of volume, equal to the space that is one meter wide, one meter long, and one meter high.

  • One meter = 3.28 feet.

  • One cubic meter = 35 cubic feet

Here is the web page about Cubic Meters in respect of international cargo transportation from the USA by sea. 

W/m means weight or measurement, whichever is greater. W/m represents the cargo density limit. Typically per Cubic Meter. 

Find more about w/m in respect of international cargo transportation from the USA by sea. 

 

9. Should I palletize my shipping boxes? / Back to the FAQ

Palletized and shrink-wrapped cargo have a much higher probability of reaching destinations without damage or loss. When shipping cargo from the USA LCL, it highly recommended palletizing all shipping items. If you are sending from the USA more than 3-5 boxes, then ocean freight carrier most likely will not accept loose boxes for the shipping from the U.S. It must be palletized anyway. Shippers have to be aware of charges related to palletizing. The charges include:

  • Cost of pallets and labor. It varies depending on the ocean freight carrier's terminal (CFS). Typically it is $35 to $50 per pallet, including the cost of certified pallets

  • Chargeable volume is increasing. It depends on how shipping items will fit into a pallet.

Please find more about palletizing in shipping freight from the U.S.

 

10. Can I get marine insurance? / Back to the FAQ

Please refer to this web page about marine insurance in shipping cargo from the USA.

 

11. Do you guarantee transit time? / Back to the FAQ

If your shipment is time-sensitive, then upon receipt of a freight quote, you may ask for the nearest vessel schedule.

Most of the time, sea freight shipments depart and arrive as scheduled. However, delays may occur. Reasons for delays are not just severe weather conditions. Your multimodal LCL shipment's transit time depends on cargo and documents cutoff at CFS, trucking or rail traffic, hubs and seaports conjunctions, and many other factors during your cargo transportation from the United States to the place of delivery in your destination country.

Shipping from the USA with trans-shipping: If a port of discharge in your bill of lading differs from the place of delivery, then the ETA in your shipping from the USA may not be the ETA to the final destination, but to the port where your cargo is trans-shipping to the final destination.

There are different modes of trans-shipping. Cargo can be re-loaded on another vessel, or it can be ground transportation by rail or truck or both. So, it will take additional time for your cargo to reach the place of delivery, as stated in your bill of lading.

If it is ground transportation from a port of entrée to a landlocked city, then it can take 10-15 additional days. If it is a hub-seaport, from Europe to Africa or from Asia to Oceania, for example, it can take 25+ days.

U.S. CBP inspections: In addition to the routine delays associated with different factors during cargo transportation from the USA overseas, we would like to note separately a possibility of delays associated with cargo quarantines by the United States Customs and Border Patrol. Such delays are extremely rare. However, if the CBP flagged a container for the examination, then the delay may take uncertain time. Until the hold is released, the cargo will not be able to sail on a vessel.

Furthermore, there will likely be additional charges due to the exam, equally divided into all owners of the cargo loaded in the container. No one can help with that. All complaints should be directed to the U.S. Customs and Border Patrol.

Please keep in mind that sea freight cannot guarantee transit time. If you ship sea freight, then sometimes you may experience delays.

 

12. Are there any hidden costs in your quote? / Back to the FAQ

There are NO hidden costs in price quotes obtained in our online freight calculator. Quotes are all-inclusive and based on the weight/measurements information provided at a time of quoting-booking.

Here is an approximate payment structure in international multimodal cargo transportation in respect of LCL freight shipping from the U.S.:

  • Cost for packing and labeling – NOT INCLUDED
  • U.S. domestic ground transportation to an ocean freight terminal (CFS) – DEPENDING ON SERVICE REQUESTED
  • Customs formalities at the origin and the origin THC (Terminal Handling Charges) - TYPICALLY INCLUDED
  • Actual international ocean freight - INCLUDED
  • Destination charges (sometimes called "local charges:" Customs, THC, Cargo release, etc.) – NOT INCLUDED
  • Cost of delivery of goods "to the door" of the consignee (cargo recipient) - NOT INCLUDED

Your invoice, less the deposit paid at the time of booking, will be based on the actual weight/measurements of cargo you have shipped but not on the estimated shipping cost calculated at a time of quoting and booking. The invoice may also reflect unaccounted costs from the carrier not included in the initial booking (if any). We list these charges below.

Your carrier's rated sea freight bill of lading that includes freight charges breakdown will verify the freight and freight surcharges in your international shipping from the USA.

In other words, you pay for what you actually have shipped, but not that you had estimated to be shipped. If you have overestimated your w/m, then you pay less. If you have underestimated your w/m, you pay more. That's why we request a 75% deposit, but 100%. Note that this billing practice is common in the industry.

The only exception that may lead to a discrepancy in a carrier's freight is a GRI (carrier's General Rates Increase) or a discrepancy in carrier's freight that occurred since a shipment was booked till the goods depart from the USA. Such discrepancies happen extremely rare. If it does happen, then we will inform our customers as soon as possible and work on it on a case-by-case scenario. Note that unless a customer insists on a clarification, small discrepancies up to +/- $25 may be ignored. 

HOWEVER, INTERNATIONAL SHIPPERS MUST BE AWARE OF GENERAL STANDARDS IN THE INTERNATIONAL LCL FREIGHT INDUSTRY. I.e., to understand what is covered in a price quote obtained. That's why, if you are a first-time international shipper and/or are not familiar with procedures in shipping international freight LCL, then We strongly recommend reading these FAQ and reference sections on our website before starting your international shipment. 

Below is a recap on charges that MAY NOT be covered in price quotes obtained in our online freight calculator.

I. Pickup. Pickup rates depend on the type of pickup site and the kind of commodity. When a shipper requests a quote/booking, he/she have to select the appropriate type of pickup site and the kind of commodity. Otherwise, the price may change.

Residential or business with limited access pickups is curbside-services. A pickup driver will load cargo from a driveway, front porch, garage, or another easily accessible loading area. Inside pickups are not permitted. Some additional charges may apply if pickup conditions or areas are out of the regular range. The following charges may occur, but are not limited, to attempted pickup, debris removal, inside pickup, waiting time, etc.

You may find more information related to residential or business with limited access pickups on this web page.  

II. Price difference due to discrepancy in weight/measurements provided at the time of booking request and the actual w/m of cargo tendered to the shipment. It is hard to predict the exact w/m (i.e., the number of shipping items and their dimensions and weight) at the time of quoting-booking. Actual w/m in your international shipping from the USA will most likely differ from those that you have provided in your booking request.

After the ocean freight carrier's freight terminal (CFS) will accept your cargo, the CFS sends us a w/m verification on your cargo. I.e., the actual dimensions and weight of your shipping items. Our final invoice will reflect the verified by the CFS w/m, but not the w/m estimated at the time of booking.

If, for any reason, you do not agree with the verified w/m, at your request, we will provide you with a copy of the verification document. Then you will be able to contact CFS and resolve the issue directly with CFS.

III. Extra-volume charges due to palletizing your loose shipping items.

Shipping from the USA loose items is unsafe. Internationally shipping cargo should always be palletized. If you ship more than 3-5 items, carriers will palletize your shipping items, regardless of either your request to palletize your cargo or not. As a result, the chargeable volume of your cargo will increase.

Also, the cost of pallets and labor will be added to freight. Typically this varies from $35 to $50+ per shrink-wrapped pallet, including the cost of the pallet.

You can find more about palletizing in international shipping cargo from the U.S. overseas on this web page.

IV. Dimensional weight and/or freight class reassignment by an LTL carrier (applies to shipments that require line-haul and pickups).

Pickup and line-haul charges are based either on the Actual or Dimensional weight of your cargo, whichever is greater. 

Our system helps you to determine freight class based on the density – the one out of four characteristics. However, the shipper must consider the rest of the characteristics and change the freight class on his/her shipment if necessary. You may also call the NMFTA direct at (703) 838-1810 to reconfirm the freight class on your shipment by commodity.

The shipper is held responsible for the freight class declaration. Our pickup/line haul price quotes are based on the freight class declared by the shipper. The declaration of incorrect freight class may result in price schedule changes.

Please find more about dim. weight and freight class in respect of shipping from the USA in this link.

V. Optional $35 fee for filing SED (U.S. Shipper's Export Declaration). According to U.S. Customs regulations, all cargo shipping out of the USA must be declared to the U.S. CBP by filing a SED in AES at https://ace.cbp.dhs.gov

Most frequent exemptions from filing SED are:

  • International shipments of value declared less than US$2500.

  • Domestic shipments (to Hawaii, for example). However, SED required on shipping from the USA to Puerto Rico as well as on shipping from the USA to the Virgin Islands of the United States.

International shipments without SED (if not exempt) cannot be released to the export.

Our online booking form provides options on filing SED:

  1. Shippers can file SED by themselves. Then, we must receive ITN BEFORE cargo delivered to an international ocean freight carrier's freight terminal (CFS) for international transportation from the USA.

    OR

  2. We can file the SED and obtain ITN on shippers' behalf based on the commodity description provided in a commercial invoice or valued packing list for the fee of $35 up to two Harmonized Tariff numbers. $15 per Harmonized Tariff number after that.

If you are requesting us to file the SED on your behalf, then WE MUST HAVE FROM YOU:

  1. A valued packing list or commercial invoice, which contains: (1) commodity description, (2) value of your international shipment in USD, (3) estimated weight and volume.

  2. U.S. federal tax ID (EIN) or for not U.S. residents, a copy of a foreign passport. 

IMPORTANT NOTE FROM U.S. CUSTOMS: Social Security Numbers (SSN) WILL NOT BE ACCEPTED as a valid USPPI ID as of December 3, 2009:

According to the U.S. Census Bureau / U.S. Customs and Border Protection regulation and per the Foreign Trade Regulations (FTR), Social Security Numbers (SSN) will not be accepted as a valid USPPI ID as of December 3, 2009. Any Authorized Agent that files on behalf of customers using an SSN as the USPPI ID needs to notify their customers that they need to obtain an Employer Identification Number (EIN). USPPIs can obtain an EIN by visiting www.irs.gov/businesses/small and selecting "Employer ID Numbers (EIN)."

OBTAINING THE EIN FOR SED FILING: We found that some of our customers that do not have an EIN obtain one for shipping from the USA overseas online at http://www.irs.gov/businesses/small/ by requesting an EIN for the Sole Proprietors, to satisfy banking requirements or local law. In this case, you may consider the following steps in this PDF file.

For more information refer to the copy of U.S. Federal Code 15 CFR Part 30 in this link 
 
VI. Set of original international sea freight Bill of Ladings (if required). 

Most shipments with us are on express releases.

Express = telex release = surrender means that providing sets of original Bill of Ladings in order to recover cargo at the destination not required. Cargo shipping from the USA overseas on express release should be released at the destination upon providing a copy of the express release bill of lading received from us in PDF file. No originals required.

However, several countries around the world, particularly Argentina, Brazil, Ecuador, certain countries in Africa, do not accept express release bill of ladings. International ocean freight carriers should specify that upon issuing a bill of lading. We will mail you a set of original sea freight bill of ladings by USPS First Class Mail within USA/Canada for free. Expedited or international mail must be prepaid. If you request a set of original Bill of Ladings in your international shipping from the USA to countries that DO accept express release, then a $50 fee will be added on top of the cost of postage.

VII. Port of entry fee. Most of the time, this fee is associated with international shipping from the USA with transshipments. I.e., your sea freight Bill of Lading shows that a port of discharge is different from the final destination.

Most of the time, the fee includes destination charges (if applies). However, occasionally, it may be added to freight.

VIII. DESTINATION CHARGES. ALL INTERNATIONAL SEA FREIGHT SHIPMENTS ARE SUBJECT TO DESTINATION CHARGES. Destination charges (sometimes called local charges) occur at the destinations. Therefore they are not considered freight charges. These charges vary depending on the destination countries import regulations, the port of entry, ocean freight carrier, and carriers' destination agents. Destination charges NOT INCLUDED in ocean freight quotes obtained in our online freight calculator and on account of the consignee. As a U.S. Freight Forwarder, AMID Logistics does not connect to destination charges in any way. Destination charges can be assessed only on/after the day of entry of shipping from the U.S. goods to the Commerce Zone of the destination country. Consignees must clear their importing goods with the Customs and pay all costs related to the cargo release(s) directly to parties involved in the cargo recovery.

In general destination charges include (but not limited by): 1 - Destination Country Government (Customs) related charges, i.e., duty and taxes (if any), harbor fees, fee on entry filed by a destination Customs Broker, etc.; 2 - Destination terminal(s) handling charges (THC) and other charges and fees related to cargo de-consolidation at the destination; 3 - "Door delivery" charges (if consignee requests a "door delivery.")*

  • *LCL freight does not include "door delivery" at the destination. Cleared with destination country Customs and released by the destination terminal, cargo has to be picked up from the destination freight terminal by the consignee. Most ocean freight carriers' destination agents/terminals offer delivery service for an additional cost. Otherwise, the consignee may hire a local cartage company to arrange a pickup of released goods from the terminal to be delivered "to the door" of the consignee.

NOTE THAT A PART OF OR ALL DESTINATION CHARGES MAY REQUIRE TO BE PAID AT A PORT OF ENTRY, NOT AT THE FINAL DESTINATION. Depends on destination country's customs regulations, all or a part of destination charges must be paid at the port of entry. Then cargo will continue traveling to the final destination freight terminal cleared with customs. Otherwise, it may be transferred to the final destination in bond and required to be cleared with customs at a bonded freight terminal at the final destination. Also, note that sometimes destination charges may be divided by separate invoices related to particular parties involved in import recovery.

Destination Charges are out of control of U.S. Freight Forwarders and payable directly to parties related to import recoveries at destinations.  As a U.S. Freight Forwarder,  AMID Logistics does not connect to destination charges in any way. Ocean freight carrier's destination agents should guide consignees in the complexity of cargo recovery procedures at destinations. Most of the time, the agents are customs brokers as well.

Destination charges apply to any import in any country in the world, regardless of whether commercial or personal goods.

  • Commercial international shipments destination charges depend on the commodity.

  • Most countries do not charge a duty or tax on household goods and personal belongings. However, it still subjects of all other destination charges. For personal LCL shipments, if cargo is exempt from paying the duty, total destination charges may vary from $250 up to $600 or more (in the local currency). For sizable shipments 6-12+ cubic meters, these charges may be comparable to destination charges on FCL (full container load) shipments - $600-$1000 or more.

You may want to check in advance with your destination country's embassy or ask your destination country's customs broker about Government (Customs) regulations in your international shipping from the USA to the country.

Typically importers have not to be present in-person to recover import at the destination. Follow instructions from your destination agent. Provide all necessary information and documents on your international shipping from USA remotely by phone, fax or in e-mail; pay destination charges in order to get release on your cargo; and, if you wish, arrange delivery of your goods "to your door" directly with the international ocean freight carrier's destination agent or use any local cartage company of your choice.   

IMPORTANT: All operational costs and charges until the freight is eventually recovered, will be debited to the consignee, with recourse against the consigner for any unpaid charges.  

IX. DELIVERING GOODS TO THE CONSIGNEE AT THE DESTINATION (OPTIONAL). As a U.S. Freight Forwarder, we do not offer delivery service from a destination ocean freight carrier's shipping terminal to the consignee's door. Cleared with Customs and released by the destination terminal cargo should be self-picked. However, most ocean freight carriers destination agents offer delivery service for an additional cost. Otherwise, you can hire any local cartage company in your destination country and request that they pick up your released goods and bring them to your door.

X. Depending on the commodity that you are shipping from the USA, international shipment's conditions, destination country customs, etc. other specific charges may apply on irregular international shipments.

XI. Shipping from the USA a partial cargo. Combining two or more cargo deliveries/dock receipts into one single shipment/Bill of Lading.

In respect of AMID Logistics, LLC's economy LCL service, partial shipments are several smaller cargo deliveries that need to be combined in one single international LCL shipment, for the further shipping from the USA overseas. An example can be several smaller U.S. eBay or Amazon orders, delivered at a particular address in the USA, to be consolidated in one single international LCL shipment.

Each LCL shipment (and the shipment's booking and reference number) is related to one single cargo delivery (and related to the delivery warehouse receipt from the ocean freight carrier's terminal - CFS). Each cargo delivery to CFS will be automatically released to international shipping from the U.S. to the destination without any additional notices.

Important: Some international ocean freight carriers do not offer partial shipments service. Partial shipments may be subject to international sea freight carriers' fees (if applicable). If a partial shipment is not approved by AMID Logistics, at a time of booking, then every single cargo delivery to CFS will proceed regularly, such a single shipment.

If a shipper needs to combine two or more cargo deliveries into one single shipment/bill of lading, then it must be requested at a time of booking and approved by AMID Logistics in an email. If approved, then partial shipments are subject to AMID Logistics's partial shipments fee of $35 per every single additional cargo delivery (dock receipt) on top of the first delivery. Direct sea freight carrier's storage, handling, documentation fees may apply as well.

Note that shipping from the USA an LCL partial cargo fits for shipping relatively large cargo. Do not confuse LCL partial cargo with a consolidation of small packages into one box, like MyUS.com.

Typically SHIPPING PARTIAL CARGO LCL IS LIMITED BY UP TO 3-5 DELIVERIES WITHIN 10-25 DAYS to the same ocean freight terminal (CFS) under the same booking. If several deliveries or/and the time limit will be exceeded, then significant storage, handling, documents, etc., charges may apply.

For more details regarding partial international LCL shipments, please contact AMID Logistics in advance.

 

13. Can I ship a charity shipment? / Back to the FAQ

The answer is yes. You may arrange an international charity shipping from the USA overseas. However, after your donation arrives at the destination, the consignee (a recipient of the donation) may be unable or may not want to pay destination charges associated with the recovery of the donation. 

Furthermore, officials in certain countries, particularly in South Africa and/or landlocked countries that receive ocean freight via South Africa, may deny entries of goods as long as the commodity described as a charity shipment, donation, free aid, used or second-hand goods, etc. 

Shipping from USA second-hand clothes, books, etc. is prohibited in South Africa. Shippers must firstly apply for an import permit with the International Trade Administration Commission (ITAC) before instructing an international shipping company about shipping second-hand goods.

If you are transporting from the U.S. an international charity shipment, then before doing so, please wisely consider the following situations in your charity shipment:

  1. The recipient (consignee) of your charity shipment may not pay destination charges even though you have already transferred the money to pay for the release.

  2. You may be involved in a bureaucratic correspondence with the destination country's officials to get an approval on the entry of your charity shipment into the destination country. Keep in mind that, if that occurred, then you cannot avoid customs penalties and carrier’s storage fees in your international charity shipment arising due to delay with the entry.

  3. If you fail to have the shipping from the USA goods released, be prepared to pay all charges associated with the return of your donation back to the USA or pay charges on the destruction of your charity shipment.    

As soon as an ocean freight carrier recognizes that you are shipping from the USA a donation, having a bad experience with charity shipments, they may inform you that your international charity shipment must be shipped on DDP (Delivery Duty Paid) basis with all destination charges prepaid. In this event:

  1. A commercial invoice must be presented to the ocean freight carrier’s destinations agent before your international charity shipment is tendered at the origin to estimate total destination charges. Note that it may take time and may not be free of charge. 

  2. Actual destination charges may differ from the estimation. Typically it has to be pre-paid based on the estimated cost plus 15-30%. 

  3. If actual destination charges exceed the initial estimation, the consignee should pay the difference. If not paid, then the initial funds will be placed towards the destruction of the international charity shipment.

In conclusion, we believe that God bless your kindness. However, poorly planned international charity delivery from the U.S. can cause problems for all parties involved in the charity shipment. Please make your donations prudently. 

 

14. How can I cancel my shipment? / Back to the FAQ

Please refer to our return policy

 

15. What if I do not pay your invoices? / Back to the FAQ

If a customer does not pay a deposit, then shipment cannot be processed.

As soon as shipping goods depart from the U.S. and ocean freight carrier's express release bill of lading generated, on/in a few days after the ETD, we'll email to a party responsible for the shipment our invoice, less the deposit already paid. Payment due is upon receipt of our invoice. Refer to this link. Steps 4-7.

If our invoice not received in a few business days after the ETD, then do not hesitate to contact us to clarify.

We may email a few reminders. If our invoice not paid after the final reminder, then we will consider such shipment a "risky shipment." The late payment fee will apply. The late payment fee is 3% per day on the total due in the invoice / $200 minimum, whichever is greater.

Then, in several days, we'll cancel the express release on the shipment. As a result of the express release cancellation, the consignee will not be able to recover their goods at the destination unless they receive from us a set of original bill of ladings. Expedited mail with the set of originals costs USD$200 aside on top of other charges related to issuing the set of originals. We will NOT take any responsibilities on any storage, demurrage, and/or other charges connected to delays with the cargo release. We will NOT take any responsibilities on any charges connected to delay of the freight at any point on its way to the place of delivery. Insurance will be canceled as unpaid at the time of express release cancellation as well.

If not paid within 15 days from the day of the arrival to the destination, the international shipment may be considered abandoned, i.e., requested to be destroyed or re-consigned and repossessed and sold on the action to cover expenses related to the freight, storage, demurrage, etc. charges. The U.S. and destination security officials will be notified, and additional fines levied.

Please note that UNLESS OUR INVOICE IS PAID, WE WILL NOT BE ABLE ASSISTING THE SHIPPER AND/OR CONSIGNEE IN ANY ISSUES.

 

16. What documents should I submit? / Back to the FAQ

When shipping from the U.S. overseas regular cargo, most of the time, all you will need to provide are:

A. If shipping from the USA abroad a commercial cargo, then a Commercial Invoice. Typically it is an invoice from a U.S. merchant to a foreign buyer or a purchase receipt. A commercial invoice should describe exporting from the USA goods and the value in US$. Email us a copy of such a document in PDF file.

If, for some reason, a commercial invoice is not available, then it can be a proforma commercial invoice submitted in the form of a valued packing list. Proforma commercial invoices should be sufficient to get cargo release to depart from the USA. However, occasionally, Customs in the destination countries may request a more specific document. Therefore, if transporting from the U.S. commercial cargo, we'd recommend always providing copies of original invoices or purchase receipts.

B. If delivering from the USA household goods or personal belongings, then it is a Valued Packing List. An inventory list with a value of goods in US$. In valued packing lists, shippers describe shipping goods and assign a value by themselves.

However, Customs in destination countries can reconsider the value of fair market value on the day of entry of the goods to the commerce zone of the country.

C. If the declared value of exporting from the USA goods, no matter commercial or for personal use, exceeds US$2500, then the shipment must be declared to the U.S. CBP by filing U.S. Shippers Export Declaration (SED).

Shippers can file SED by themselves and provide ITN in advance. Otherwise, we can file SED on the shipper's behalf for the fee of $35. Find more about SED on this web page.

D. You may need to provide copies or numbers of some identification documents, such as a copy of passport, tax ID, a license or permit, etc. However, in shipping from the USA General commodity, there shouldn't be anything complicated to provide.

E. Basically, the above is listed all that you'll need in most cases.

However, depending on shipping commodity and destination country, some other documents may be required.

As a U.S. freight forwarder, we should guide shippers in the documentation necessary to get a cargo release from the USA. However, providing a sufficient set of import documents at the destination is the consignee's responsibility. Therefore, we always suggest, before you initiated international shipping, contact the consulate of your destination country or a customs broker in the country to find if there are any special requirements, limitations, or restrictions in shipping your particular goods from the U.S.

Please keep in mind that all documents necessary to get cargo release from the USA must be provided before/on the day of delivery cargo to an ocean carrier's freight terminal (CFS).

You can find more about other documentation in shipping goods from the USA abroad on this web page.

 

17. I’m not in the USA. Can I ship remotely? / Back to the FAQ

Yes, you can. Refer to this web page. Here is in short:

If you are shipping from the USA remotely, then follow these simple instructions depending on whether your vendor (seller) provides free delivery within the USA or not:

  • If yes, your vendor (seller) provides free deliveries within the USA, then firstly get a price quote on our website. Then schedule your international shipment as self-delivered to ocean carrier's freight terminal, i.e., schedule your shipment online via Option A in your price quote. Having your booking a deposit, we will email your vendor our shipping instructions to delivery your order to the ocean freight carrier's terminal (CFS). We'll copy these instructions to you. 

    These shipping instructions will contain an OCEAN CARRIER SHIPPING TERMINAL ADDRESS (1) assigned to your shipment and CARRIER'S BOOKING NUMBER (2).

    Ask your vendor to follow our shipping instructions. Ask your vendor to put the carrier's booking number as the key reference number on all documents related to the delivery and proceed with the delivery to the address provided.

    Your cargo will be recognized at the CFS by the CARRIER'S BOOKING#, accepted, and shipped to you. DO NOT CONFUSE THE CARRIER'S BOOKING NUMBER WITH OUR INTERNAL CUSTOMER REFERENCE NUMBER! 

    Please note that CFSs listed on our website in uppercase, highlighted and WITHOUT asterisk (*), ATLANTA, GA, for example. Shipping LCL freight from CFS is the cheapest way to ship goods from the U.S. abroad. Shipments via terminals WITH asterisk (*), Akron, OH*, for example, will be subject to a line-haul charge added on top of the ocean freight.

  • If not, your vendor (seller) does not provide free deliveries within the USA, then at the time of getting a price quote on our website, select YES, PICKUP REQUIRE. Then book your international shipment via the quote. It will include a pickup option. We will pick up your order from your vendor for further shipping from the USA to you.

Please note that by default, we will email all information and documents to your consigners (shipper, seller). IF YOU ARE THE CONSIGNEE (RECIPIENT) AND WOULD LIKE TO RECEIVE COPIES OF OUR EMAIL,  PLEASE NOTE THIS IN THE 'COMMENTS AND QUESTIONS' FIELD OF OUR ONLINE BOOKING FORM (THE LAST BLOCK OF THE FORM).

Upon your authorization, we may also contact your vendor on your behalf. Retrieving and providing general information is free of charge. Resolving time-consuming, more complicated issues in your shipping from the USA will result in fees estimating $60 per hour/$60 minimum. 

 

18. PayPal/Credit Cards payments limited up to $750 / Back to the FAQ

Payments via PayPal/Credit Cards are limited by US$750 ON THE TOTAL COST PER SHIPMENT.

We accept credit card payments via PayPal (full or partial) up to US$750 per shipment. Payments for shipments exceeding US$750 in the total cost must NOT be made via PayPal. Please use other payment options below.

We reserve the right to refund unauthorized payments done via PayPal, less not refundable PayPal transaction fee up to 3.79% pulse $50 unauthorized transaction fee without notice.

Payments by credit card via PayPal must pass CVV and full AVS verification. If a payment has been accepted by and settled in PayPal, but the AVS did not match and/or CVV is not passed, then we reserve the right to refund the payment to the credit card holder less not refundable PayPal original transaction fee 3.79%/$10 minimum without notices or request an additional confirmation(s) and/or verification on such payment. In certain circumstances, even though an online payment had passed CVV and full AVS verification, we reserve the right to request additional confirmation(s) and/or verification.

A confirmation toward payments via PayPal/Credit Card: To secure funds transferred to our account via PayPal, before issuing an ocean carriers bill of lading we will need a reply email from the payer that the payer clearly understands that the ocean freight bill of lading is our final document on his/her shipment. It is the title on shipped goods and proof on the transfer of the ownership on the shipped goods to the consignee in the ocean freight bill of lading (recipient of shipped goods).

This reply email confirms that after receiving the ocean freight bill of lading, our shipping service provided is completed as agreed. All parties that may be connected to these payment(s) on the shipment done via PayPal will consider this email the receipt on this payment(s) with the payer's signature in it.

If, for any reason, the payer will not agree, then he/she may re-pay all PayPal transactions by a U.S. Bank check or wire funds to our bank account. Inform us by replying to this email. Then, upon receipt of re-payment(s), we will notify you that the shipping from the USA is paid and fully refund PayPal-related payments at no charge.

If, for any reason, we will NOT receive from the PayPal/credit or debit card payer a confirmation to the statement above or the re-payment, then the issuing of the bill of leading may be suspended. Then the shipment may be considered a risky shipment. Additional penalties will apply. Refer to Risky Shipments in our General Terms and Conditions.

 

19. There is no transaction limit / Back to the FAQ

Payments for shipments exceeding US$750 we accept U.S. Bank checks, business, and personal; money orders; direct bank deposits or international wire transfers; and Western Union transactions.

We accept drafts of U.S. bank checks online. After submitting a draft of such a check online, it is not necessary to mail the original check. We'll deposit the draft. 

To accelerate a shipment, we may proceed with a shipment upon receipt of a scanned or faxed copy of the check or money order. However, this copy can be considered to be the payer's authorization for electronic funds transfer. In the event of a delay of receiving the original check or money order in the mail, typically later than in 7 (seven) calendar days after receiving the copy, we reserve the right to process the funds transfer based on the amount and the payer's bank information received in the copy of the check or money order.

 
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