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FAQ - Frequently Asked Questions on EXPORT / Shipping from the USA by Sea

LCL (Less than Container Load): Shipping from USA boxes, crates and pallets.

1. What is an LCL - Less Than Container Load? What can and cannot be shipped as LCL?

2. What are my options on Self-delivery and Pickup?

3. How does it work? What should I expect on my international LCL Sea freight shipment step by step?

4. Why should I pay the 75% security deposit on my shipping from the USA?

5. How can I find an address on a freight terminal to deliver my boxes, crates or pallets to the international shipping from USA?

6. What does Sea freight Express Release Bill of Lading mean?

7. Can I amend my Sea freight Bill of Lading during the shipping from the USA?

8. What is a Cubic Meter and W/M – weight or measurement in respect of shipping from the USA?

9. Should I palletize my boxes?

10. Can I get insurance on my goods?

11. Do you guarantee transit time on my international shipping from the USA?

12. Are there any hidden costs in your quote?

12A. What are DESTINATION CHARGES?

12B. What is SED?

12C. Shipping from the USA a partial cargo

13. Can I arrange an international charity shipment for the shipping from the USA?

14. How can I cancel my international shipment?

15. What will happen if I do not pay your invoices?

16. What shipping documents should I submit when shipping freight from the USA?

17. I’m not in the USA. I'm shipping from the USA remotely. How can I complete my international shipment with you?

18. The policy on  payments done by credit cards online via PayPal

19. Processing shipments upon a copy of check or money order

20. Shipping from the USA for eBay buyers/sellers

21. More answers on shipping from the USA in the RANDOM TOPICS web-page 

 

1. What is an LCL - Less Than Container Load? What can and cannot be shipped as LCL? / Back to the FAQ on international LCL sea freight shipping from the USA

In respect of international sea freight shipping, LCL is an abbreviation for "Less than Container Load". This international shipping term is commonly used in the international shipping sea freight industry and by international moving companies to describe a sea freight service that is designed for international shipping boxes, crates or pallets that CANNOT fill an entire 20 or 40-foot sea freight container. For more information related to LCL sea freight shipping from the USA refer to this link. If you are shipping from the USA household goods or personal effects, not for sale, then we recommend you read this link as well.  

You CANNOT use International LCL Shipping Service on shipping from the USA the following commodities:

 

2. What are my options on Self-delivery and Pickup? / Back to the FAQ on international LCL sea freight shipping from the USA

International LCL sea freight service means shipping from USA boxes, crates and/or pallets.

With AMID Logistics you should be able to arrange your LCL sea freight shipping from the USA overseas online, no matter if you travel from place to place. Having access to our website is all you need to control your international shipment.

While using our online LCL sea freight calculator, in order to get a freight quote on cargo shipping from the USA, you may decide either to self-deliver your boxes, crates or pallets to the nearest to you freight shipping terminal or request us to pick it up at your door.  

If you decide to self-deliver your boxes, crates or pallets to the nearest international shipping terminal, then please NOTICE THE ESSENTIAL DIFFERENCE BETWEEN ORIGIN's INTERNATIONAL SHIPPING TERMINALS WITH OR WITHOUT ASTERISK (*) as listed in the drop-down list of ORIGIN's terminals of our LCL online freight calculator

International freight shippers should be aware that U.S. domestic Line Haul and Pickup charges are based on the dimensional weight and freight class of shipping cargo. Find more about dim. weight and freight class in this link.

 

3. How does it work? What should I expect with my international LCL Sea freight shipment step by step?Back to the FAQ on international LCL sea freight shipping from the USA

Note: If you are a first-time international shipper and ship household goods and personal effects from the USA overseas, then we strongly recommend you read this link.

SEVEN STEPS THAT YOU SHOULD BE AWARE OF:

STEP 1 – BOOK YOUR INTERNATIONAL LCL SHIPMENT IN OUR WEBSITE

The first and absolutely necessary step to begin international LCL sea freight shipping from the USA with AMID Logistics is to schedule a shipment online. I.e. to get an instant LCL sea freight quote in our website and then book your shipment via the quote. In order to avoid misinterpretations, misspelling, and typos we do not accept booking requests over the phone or via fax.

See the calculations guide on shipping boxes, crates, and pallets from the USA overseas in PDF file or watch the video.

Estimate number of your shipping units, the total volume, and weight: When quoting and booking your international LCL shipment from the USA, sometimes it is difficult to predict the forecast sizes, weight and number of your shipping units. Do not be frustrated. That's OK. Just roughly estimate. The actual volume, weight, and the number of your shipping from USA units most likely will differ from the number and measurements that you have provided at a time of booking.

Upon you cargo delivery to the ocean freight carrier's shipping terminal (CFS), the CFS will calculate and reconfirm the actual number of your shipped units, the overall volume, and weight. See Step #4.

 

STEP 2 – FIRST-TIME CUSTOMERS PAY A SECURITY DEPOSIT

After submitting your booking request online you will instantly receive our e-mail with a unique Customer's Reference number on your international shipment (the format will look like US160915CL) which contain:

On shipments with total shipping cost up to US$750, we accept payments done by major credit cards online via PayPal.

On shipments with TOTAL shipping cost above $750, we do NOT accept credit cards/PayPal payments. On such shipments, we accept U.S. Banks checks: business and personal, direct deposits, wire transfer, and payments via Western Union or MoneyGram.

Note: To accelerate payments by U.S. Banks checks we accept a draft of checks submitted online. I.e. you do not have to mail original checks. 

Please review the Payment Options and Return Policy.

 


STEP 3 – RECEIVE OUR SHIPPING INSTRUCTIONS IN E-MAIL, SUBMIT YOUR DOCUMENTS ONLINE AND DELIVER YOUR CARGO TO THE SHIPPING TERMINAL or MEET A PICKUP DRIVER (IF A PICKUP REQUESTED)

We will need at least one business day from the day of booking request and your security deposit payment confirmation (if a deposit required) in order to schedule your international LCL shipment.

Then, within one working day, you should receive our e-mail with your Dock Receipt that contains complete Shipping Instructions generated on your international shipment. These Shipping Instructions will provide:

  1. Ocean Freight Carrier's Booking Number - THE KEY NUMBER DURING YOUR INTERNATIONAL SHIPPING FROM USA. FROM THE BEGINNING TO THE END.
  2. AMID Logistics's internal Reference Number. 
  3. Ocean freight carrier's terminal address & phone number;
  4. Sailing details on your international shipment, including:
    -- ETD - Estimated Time of Departure
    -- ETA - Estimated Time of Arrival
    -- Vessel, Voyage, Routing
  5. Link for printing your shipping labels;
  6. Links to fill out and submit your essential shipping documents online, including:
    -- Dock Receipt
    -- Valued Packing List or Commercial Invoice (applies to commercial shipments. If you have a commercial invoice from your vendor, then submit a copy).

Follow these shipping instructions. Deliver your boxes, crates or pallets to the ocean freight carrier's shipping terminal (CFS) for the shipping from the USA OR meet a pickup driver (if pickup requested). 

IMPORTANT: You MUST complete and submit all documents requested in our Shipping Instructions before your ocean freight is delivered to a freight terminal OR tendered to the pickup.

NOTE: You do not have to pay anything at freight terminal OR to the pickup driver. Wait for our final invoice via e-mail.

Occasionally, if you self-deliver your boxed goods to a freight terminal and request to palletize your boxes, you may be asked to pay for the palletizing to the terminal directly. Cost varies from $35 to $50+ per pallet, depending on the terminal. Then ensure a receipt is obtained. However, most of the time freight terminals will not accept payments related to palletizing. Cost for the palletizing will be added to our final invoice. 

 

STEP 4 – PAY THE FINAL INVOICE AND HAVE YOUR CARGO SHIPPED TO THE DESTINATION. VOLUME AND WEIGHT.

It is difficult to predict the precise volume and weight of your international shipment at the time of booking your shipment online. The actual volume and weight of your international shipment will most likely differ from the measurements you provided in your booking request. After an ocean freight carrier will accept your cargo, they send to us a weight/measurements (w/m) verification on your cargo, i.e. the actual number, volume and weight on your shipping units prepared to the shipping from the USA.

Then our final invoice will be based on the actual w/m. We will e-mail to you our final invoice with total charges on your international shipping from the USA less the security deposit that you have already paid. Typically we will e-mail you our invoice on/in a few business days after the ETD (Estimated Day of Departure of your goods from the U.S.). I.e. after your cargo is loaded in a container, passed U.S. Customs and departed from the USA to the destination.

Upon your final payment, we will e-mail you a confirmation on the payment and ocean freight carrier's Express Release Bill of Lading thereafter. You may consider the Bill of Lading a title on your international shipping from the USA. 

Important: If an international shipment has been fully or partially paid by a credit card/PayPal, before issuing a Bill of Lading on your international shipping from the USA, we will NEED YOUR REPLY with your confirmation that you clearly understand that the Bill of Lading is our final document on your international sea freight shipment. It is the title on the shipped goods and the proof of transfer of the ownership to the consignee as in the Seafreight Bill of Lading (recipient of shipped goods). This will confirm that after receiving the sea freight bill of lading our service provided to you is complete as agreed. All parties involved to payment(s) of the shipment paid by a credit card(s) will consider the confirmation email the receipt of payment(s) with the payer's signature in it. If for any reasons you will not agree, then you may re-pay all your PayPal/Credit cards transactions by U.S. Bank check or wire funds to our bank account. Inform us by replying to this email. Then, upon receipt of re-payment(s), we will notify you and fully refund your PayPal/Credit cards payments at no charge.

 

STEP 5  – RECEIVE YOUR OCEAN FREIGHT BILL OF LADING

Upon your final payment toward your international shipping from the USA, we will e-mail to you your carrier's Sea freight Express Release Bill of Lading (consider the B/L as a title on your international shipping from the USA). This Bill of Lading will show you complete information on the shipping from USA and contact details of the ocean freight carriers destination agent that handle your shipment at the destination.

Keep the Bill of Lading on your records. You will need it in order to recover your cargo at the destination. International shipments on Express Releases should be released upon providing a copy of the bill of ladings. No originals required.

 

STEP 6 – MEET YOUR GOODS AT THE DESTINATION.

On/in a few days before the ETA - Estimated Time of Arrival, the ocean freight carrier's destination agent should contact the consignee/notify party regarding your shipping from the USA with a Notice of Arrival.

Important: If for any reasons you will not receive an Arrival Notice on the ETA, then we strongly recommend you contacting your ocean freight carrier's destination agent about your shipping from the USA on the day of ETA and ask for the status. You can find the contact info of the destination agent in your Bill of Lading, in the block 'For Delivery/Pickup Please Apply To'. Fax or e-mail them a copy of your Express Release Bill of Lading, re-confirm your contact details and ask for recovery instructions on your international shipping from the USA. 

International shipping from USA with a trans-shipments: If you are shipping from the USA to your destination country via another country, i.e. a port of discharge is different from the final destination, then the ETA in sailing details on your shipping from the USA may not be ETA to the final destination, but to the port for transshipping your goods to the final destination. Trans-shipments/fiders will take an additional time. Some trans-shipments, from Europe to Africa for example, may take 25+ days.

Note: The ocean freight carrier's destination agent most likely will not receive any information on your international shipping from the USA until a few days before it actually arrives at the destination. If you contact them far in advance, then you may fax or e-mail them a copy of your sea freight Bill of Lading, re-confirm your contacts and wait for a notice of arrival. 

 

STEP 7  – CARGO RECOVERY AT THE DESTINATION. DESTINATION CHARGES.

IMPORTANT!: International shipping from the USA is subject to destination charges (sometimes called 'local charges'). In general these charges include: 1 - Destination Country Government (Customs) related charges, i.e. duty and taxes (if any), harbor fees, fee on entry filing by a destination Customs Broker etc.; 2 - Destination terminal(s) handling charges and fees (THC); 3 – Service fee from ocean freight carrier's destination agent on handling and delivery of your international shipment (if you request delivery to your door). Destination charges vary depending on destination country,  ocean freight carrier, and carrier's agent. Destination charges are out of control of U.S. Freight Forwarder. The ocean freight carrier's destination agent should guide importer through cargo recovery procedures with your international shipping from the USA. 

NOTE: Most of the time you do not have to be personally present in order to recover your goods at the destination. Follow instructions from ocean freight carrier's destination agent. Provide them with all the necessary information on your international shipping from USA by phone, fax or e-mail; pay destination charges, get release on your cargo; and, if you wish, arrange a delivery of your goods directly to your door with either the destination agent OR hire hire a local cartage company of your choice.     

You may want to check in advance with your destination country's embassy or ask a destination country's customs broker about Government (Customs) regulations on your shipping from the USA.

Note: Partial or all destination charges may be required to be paid at a port of entree, but not at the final destination. This is to ensure Custom's release. Then your international shipment will continue to travel to the final destination cleared with the destination country's customs. 

You may find some more information related to destination charges when shipping from the USA in this link.  

 

4. Why should I pay the 75% security deposit on my shipping from the USA?Back to the FAQ on international LCL shipping from the USA

We offer credit to qualified customers that continuously shipping from the USA using our service and: (1) have completed at least three international shipments with us, (2) have submitted our credit application and (3) been approved. This is our policy.

First-time international shippers have to provide this 75% security deposits before we proceed with bookings on their shipping from the USA. Deposit will apply to the final cost of international shipments. Please review our payments options and return policy.

 

5. How can I find an address on a freight terminal to deliver my boxes, crates or pallets to the international shipping from USA?Back to the FAQ on international LCL sea freight shipping from the USA

We work with numerous carriers, domestic cargo transportation companies (U.S. LTL carriers) to arrange your shipping from the USA overseas. Each carrier has several terminals within a city-zone. Terminals are located in cities are listed on our website. You should see the addresses of freight terminals in sea freight quotes obtained in our online price calculator. However, freight terminal address and the phone number must be re-confirmed in the email with our shipping instructions related to your shipping from USA.

Upon your booking request and deposit, we will search for a proper carrier's terminal as requested in the booking, determined by your area, depending on a carrier and routing. Then we will re-confirm the address of the shipping terminal and provide one to you in our e-mail with shipping instructions after your booking is completed. Having our shipping instruction you can deliver your boxes, crates or pallets to the shipping from the USA overseas. You may call to the freight terminal in advance to find about working hours, directions etc.

Important: Shipping from the USA overseas is a complex process. Each international shipment is unique. In order to eliminate any misunderstandings or mistakes, you MUST NOT accept any verbal statements as final (particularly on a shipping terminal location). All commitments and promises MUST be documented by email.

 

6. What does the International Sea freight Express Release Bill of Lading mean?Back to the FAQ on international LCL sea freight shipping from the USA

By default shipping from the USA with AMID Logistics goes on express releases. Express = telex release = means that your consignee (the recipient of shipping from USA goods) does not have to provide a set of original international Sea freight Bill of Ladings in order to recover your goods at the destination. International sea freight shipments on express releases should be available to releases at the destinations upon providing copies of sea freight Bill of Ladings received from us an e-mail. No originals required.

Note: Several countries around the world, particularly Argentina, Brazil, Ecuador and certain countries in Africa, do not accept express releases on shipping from the USA. Carriers should specify this upon an issue of the Bill of Ladings. In this case, upon receipt a set of originals bill of lading from the ocean freight carrier, we can mail the set of original on your international shipping from the USA by USPS First Class Mail within the USA for free. Expedited or international mail must be prepaid.

Note: If for any reasons, shipper or consignee will require a set of originals to countries that do accept express releases, then there will be $50 fee on top of ocean freight carrier's fee for the issue and the shipper/consignee is responsible for the postage.

 

7. Can I amend my Sea freight Bill of Lading during the shipping from the USA?Back to the FAQ on international LCL sea freight shipping from the USA

Amending Sea freight Bill of Ladings during the shipping from the USA: After your sea freight bill of lading has been issued, the amendment may become quite complex and may not always be possible. This is true especially if goods have already arrived at the destination. It is strongly suggested that upon receipt your sea freight bill of lading, you carefully review all information in the bill of lading. If some information has to be changed, then immediately contact us and request an amendment.

Remember that the information that you are entering at a time of booking, prior the actual shipping from the USA, will be automatically transferred to your bill of lading. While submitting documents online and receiving our responses and updates on your international shipping from the USA, you will have several opportunities to verify and correct the entered info.  

After your international Sea freight, Bill of Lading is issued, any amendments to it may be subject to the ocean freight carrier's amendment fees. This fee varies from $70 to $250 or more. Note: AMID's Logistics amendments processing fee up to $50 may be added to the ocean freight carrier's amendment fee.
 
If you need amendments after your cargo has arrived in the destination, we suggest you contact your ocean freight carrier's destination agent first. It may be possible to request them to re-issue your Bill of Lading at the destination. If this is not possible, then contact us. We will attempt to work on these amendments on your behalf. There will be a fee depending on circumstances surrounding the amendments, on top on ocean freight carrier's and/or theirs agent amendment fees.

Please note that after your cargo will arrive in the destination, amending a Bill of Lading is not guaranteed and/or may take uncertain time.

LETTER OF INDEMNITY:

If during your international shipping from the USA, a set of original Sea freight Bill of Ladings is required but it needs to be amended or has been lost, then the international ocean freight carrier may request a LETTER OF INDEMNITY. Here is the link with a sample of LETTER OF INDEMNITY in regards to international shipping from the USA.

 

8. What is a Cubic Meter and W/M - weight or measurement in respect of shipping from the USA?Back to the FAQ on international LCL sea freight shipping from the USA 

Find more about Cubic Meters in respect of shipping from the USA in - http://internationalshippingusa.com/Cubic_Meter_in_Ocean_Freight.aspx

W/M means weight or measurement, whichever is greater. W/M represents cargo density limit. Typically per Cubic Meter. 

Find more about W/M in http://internationalshippingusa.com/Cubic_Meter_in_Ocean_Freight.aspx#wm 

 

9. Should I palletize my shipping boxes? / Back to the FAQ on international LCL sea freight shipping from the USA

Palletized and shrink-wrapped cargo have a much higher probability of reaching their destination without damages or loss. When shipping from the USA, it is highly recommended to palletize shipping boxes. If you are shipping from the USA more than 3-5 boxes, then ocean freight carrier most likely will not accept loose boxes to the shipping from the USA. It must be palletized anyway. Shippers have to be aware of charges related to palletizing. The charges include, but may not be limited by additional:

Typical ocean freight carriers terminals (CFS) charges vary from $35 to $50+ per shrunk wrapped pallet. The charge will be added to final invoice.

Find more on this topic at http://internationalshippingusa.com/Palletizing.aspx 

Note: In your international shipping from USA AMID Logistics never markup palletizing fee paid on your behalf to CFS.

 

10. Can I purchase insurance on my goods? / Back to the FAQ on international LCL sea freight shipping from the USA

Find about Maritime insurance options on shipping from the USA at http://internationalshippingusa.com/Cargo_Marine_Insurance.aspx

 

11. Do you guarantee transit time on my international shipping from the USA? / Back to the FAQ on international LCL sea freight shipping from the USA

ETT - Estimated Transit Time, i.e. a time slot between ETD - Estimated Time of Departure and ETA - Estimated Time of Arrival in ocean freight quotes are not precise and should be verified upon a booking request. Additionally, transit time in booking confirmations CANNOT be guaranteed, however, normally international ocean freight shipments depart and arrive as scheduled.

Note: For international ocean freight shipments with trans-shipments  (your Bill of Lading shows that a port of discharge is different from the final destination) the Estimated Time of Arrival (ETA) may not be the ETA to the final destination. Check the ETA port in your international shipping documents. If it is not for the final destination, then it may take an additional 15-25 days to get cargo to the final destination. Some trans-shipments, from Europe to Africa for example, may take longer.

 

12. Are there any hidden costs in your LCL shipping quote? / Back to the FAQ on international LCL sea freight shipping from the USA

There are NO hidden costs in sea freight shipping prices offered in LCL quotes and booking confirmations. Your rated international sea freight bill of lading will verify the international ocean freight carrier's cost and surcharges on your international shipping from the USA.

However, international shippers should be aware of general standards in the international LCL sea freight shipping from USA industry. I.e. to understand what is covered in a price quote obtained. That's why, if you are a first-time international shipper and/or are not familiar with general shipping procedures in international LCL sea freight shipping from the USA overseas, then WE STRONGLY RECOMMEND READING THESE FAQ AND REFERENCES SECTIONS BEFORE STARTING YOUR INTERNATIONAL SHIPMENT. 

Below is a recap on charges that MAY NOT be covered in an international LCL price quote offered. The quote always based on the volume and weight information provided by you at a time you quoted or booked your international LCL sea freight shipping from the USA: 

I. PICKUP. Pickup rates depend on the type of pickup site and commodity type. When a shipper requests a quote/booking he/she must select the appropriate type of pickup site and commodity type. Incorrectly choosing the pickup site and commodity type may result in the price change.

A residential or business with limited access pickup will be a curbside-service. The pickup driver will load freight from a driveway, front porch, garage or acceptable loading area. No inside service is permitted due to liability. Some additional charges may apply if your pickup conditions or area are out of normal range. The charges will be calculated and forwarded to you in our final or separate freight invoice. The following charges may occur but are not limited to: attempted pickup, debris removal, inside pickup, waiting time etc.  

II. PRICE DIFFERENCE DUE TO DISCREPANCY ON W/M PROVIDED BY YOU IN YOUR BOOKING REQUEST AND THE ACTUAL W/M OF CARGO TENDERED TO THE SHIPMENT. It is hard to predict the precise w/m (i.e. total size and weight) on an international shipment at the time of booking. Actual w/m on your international shipment will most likely differ from those that you have provided in your booking request.

After an international ocean freight carrier's shipping terminal (CFS) will accept your boxes, crates or pallets, the CFS send to us the w/m verification on your cargo. I.e. the actual size and weight of your shipping from USA cargo. Our final invoice will reflect the verified by the CFS w/m.

If for some reason you will disagree with the verified w/m, upon your request, we provide you with a copy of the w/m verification document. Then you will be able to contact the CFS and resolve the issue directly with the CFS.  

III. EXTRA-VOLUME CHARGES DUE TO PALLETIZING YOUR LOOSE BOXES.

In most cases shipping from the USA, a number of loose boxes are unsafe. If you ship more than 3-5 boxes, then your shipping boxes most likely will be palletized and your chargeable volume increase due to palletizing of your boxes. Find more about palletizing in this link

Also, the cost of pallet and labor may be added. Typically this varies from $35 to $50+ per shrink-wrapped pallet including the cost of the pallet. If the fee paid directly to the shipping terminal, then ensure a receipt obtained. Otherwise, the fee will be added to our freight invoice. Note that AMID Logistics does not markup the fee.

IV. DIMENSIONAL WEIGHT and/or FREIGHT CLASS REASSIGNMENT BY AN LTL CARRIER (applies to shipments that require line-haul and pickups only).

Pickup and/or line-haul charges are based either on the Actual or Dimensional weight of your cargo, whichever is greater. 

Our system helps you to determine freight class based on the density – the one out of four characteristics. However, the shipper must consider the rest of the characteristics and change the freight class on his/her shipment if necessary. You may also call the NMFTA direct at (703) 838-1810 in order to reconfirm the freight class on your shipment by commodity.

IMPORTANT: THE SHIPPER IS HELD RESPONSIBLE FOR THE FREIGHT CLASS DECLARATION. OUR PICKUP/LINE HAUL PRICE QUOTES ARE BASED ON THE FREIGHT CLASS DECLARED BY THE SHIPPER. THE DECLARATION OF INCORRECT FREIGHT CLASS MAY RESULT IN PRICE SCHEDULE CHANGES.

Please find more about dim. weight and freight class in respect of shipping from the USA in this link.

V. OPTIONAL $35 FEE FOR FILING SED (U.S. SHIPPER'S EXPORT DECLARATION). According to U.S. customs regulations, all export shipments MUST be declared to the U.S. Census Bureau by filing an SED in AES at https://ace.cbp.dhs.gov

Exemptions from filing SED (general):

International shipments without SED (if not exempt) cannot be released to the export.

Our online booking form provides options on filing SED:

  1. Shippers may file SED by themselves. We must receive SED's AES ITN BEFORE the cargo is delivered to the international ocean freight carrier's freight terminal.
    OR
  2. We may file the SED on the international shippers' behalf based on the commodity description provided in international shipping from USA documents for the fee of $35 up to two Harmonized Tariff numbers. $15 per Harmonized Tariff number thereafter.

If you are requesting us to file the SED on your behalf, then WE MUST HAVE FROM YOU:

  1. A valued packing list or commercial invoice, which contain: (1) commodity description, (2) value of your international shipment in USD, (3) estimated weight and volume. Note: With us, shippers may submit these international shipping documents online. You may try this sample of the form online in order to submit your valued packing list/proforma commercial invoice.
  2. U.S. federal tax ID (EIN) or for not U.S. residents, a copy of your foreign passport. 

IMPORTANT NOTE FROM U.S. CUSTOMS: Social Security Numbers (SSN) WILL NOT BE ACCEPTED as a valid USPPI ID as of December 3, 2009:

According to the U.S. Census Bureau / U.S. Customs and Border Protection regulation and per the Foreign Trade Regulations (FTR) Social Security Numbers (SSN) will not be accepted as a valid USPPI ID as of December 3, 2009. Any Authorized Agent that files on the behalf of customers using an SSN as the USPPI ID needs to notify their customers that they need to obtain an Employer Identification Number (EIN). USPPIs can obtain an EIN by visiting www.irs.gov/businesses/small and selecting "Employer ID Numbers (EIN)".

OBTAINING THE EIN FOR SED FILING: We found that some of our customers that do not have an EIN obtain one in the purpose of shipping from the USA overseas online at http://www.irs.gov/businesses/small/ by requesting an EIN for the Sole Proprietors, to satisfy banking requirements or local law. In this case, you may consider the following steps in this PDF file.

For more information refer to the copy of U.S. Federal Code 15 CFR Part 30 in this link 
 
VI. SET OF ORIGINAL INTERNATIONAL SEA FREIGHT BILL OF LADINGS (IF REQUIRED).

Most shipments with us are on express releases.

Express = telex release = surrender means that in your shipping from the USA you do not have to provide original international sea freight Bill of Ladings in order to recover your boxes, crates or pallets at the destination. International ocean freight shipments on express release should be released at the destination upon providing a copy of the Bill of Lading received from us by e-mail. No originals required.

However, several countries around the world, particularly Argentina, Brazil, Ecuador, certain countries in Africa, do not accept express release bill of ladings on shipping from the USA. International ocean freight carriers should specify that upon issuing a Bill of Lading. We will mail you a set of original sea freight Bill of Ladings by USPS First Class Mail within USA/Canada for free. Expedited or international mail must be prepaid. If you request a set of original Bill of Ladings in your international shipping from the USA to countries that DO accept express release, then $50 fee will be added on top of the cost of postage.

VII. PORT OF ENTRY FEE. Most of the time this fee is associated with international shipping from the USA with transshipments, i.e. your sea freight Bill of Lading shows that a port of discharge is different from the final destination. 

VIII. DESTINATION CHARGES. All international sea freight shipments are subject to destination charges. Destination charges (or local charges) occur at the destinations. Therefore they are not considered as freight charges. These charges vary according to the destination country, port of entry and ocean freight carrier. These charges ARE NOT included in ocean freight rate. As U.S. Freight Forwarder AMID Logistics, LLC does not connect to destination charges in any way. Destination charges can be assessed on/after the day of entry of shipped goods to the Commerce Zone of the destination country. The consignee must clear their sea freight shipment through customs at the designated port of entry and pay all costs related to the cargo release(s) directly to parties involved in the cargo recovery.

In general destination charges charges include (but not limited by): 1 - Destination Country Government (Customs) related charges, i.e. duty and taxes (if any), harbor fees, fee on entry filed by a destination Customs Broker etc.; 2 - Destination terminal(s) handling charges (THC) and other charges and fees related to cargo de-consolidation at the destination; 3 - 'Door delivery' charges (if consignee requests a 'door delivery')*.

*There is no 'door delivery' service offered. Cleared with destination country Customs and released by the destination terminal, cargo must be self-picked up from the destination freight terminal by the consignee. Most ocean freight carrier’s destination agents/terminals offer delivery service for an additional cost. Otherwise, the consignee may hire a local cartage company to arrange a pickup of released goods from the terminal to be delivered to the door of the consignee.

Depends on country of the port of entree, cargo may continue travel to the final destination freight terminal cleared with customs OR in bond, that required to be cleared with customs at a bonded freight terminal at the final destination. I.e. destination charges may be divided by separate invoices related to particular parties involved in import recovery.

Destination charges vary depending on destination countries and international ocean freight carriers. Destination Charges are out of control of U.S. Freight Forwarders and payable directly to parties related to import recoveries at destinations. As U.S. Freight Forwarder AMID Logistics, LLC does not connect to destination charges in any way. Guiding importers in the complexity of cargo recovery procedures at destinations is the responsibility of international ocean freight carrier's destination agents.

You may want to check in advance with your destination country's embassy or ask a destination country's customs broker about Government (Customs) regulations on your international shipment.

Notice: Part of or all destination charges may be required to be paid at a port of entree, but not at the final destination.

Notice: Typically importer has not to be present to recover import at the destination. Follow instructions from your destination agent. Provide all necessary information and documents on your international shipping from USA remotely by phone, fax or in e-mail; pay destination charges in order to get release on your cargo; and, if you wish, arrange delivery of your goods to your door directly with the international ocean freight carrier's destination agent or use any local cartage company of your choice.   

Important: All operational cost and charges until the freight is eventually recovered will be debited to the consignee, with recourse against the consigner for any unpaid charges.  

IX. DELIVERING GOODS TO THE CONSIGNEE AT THE DESTINATION (OPTIONAL). As a U.S. Freight Forwarder, we do not offer delivery service from a destination ocean freight carrier's shipping terminal to the consignee's door. Cleared with Customs and released by the destination terminal cargo should be self-picked. However, most ocean freight carriers destination agents offer delivery service for an additional cost. Otherwise, you can hire any local cartage company in your destination country and request that they pick up your released goods and bring it to your door.

X. Depending on the commodity that you are shipping from the USA, international shipment's conditions, destination country customs etc other specific charges may apply on irregular international shipments.

XI. SHIPPING FROM USA A PARTIAL CARGO. COMBINING TWO OR MORE CARGO DELIVERIES/DOCK RECEIPTS INTO ONE SINGLE SHIPMENT/BILL OF LADING

In respect of AMID Logistics, LLC's economy LCL service, partial shipments are a number of smaller cargo deliveries that need to be combined in one single international LCL sea freight shipment for the shipping from the USA overseas. An example can be a number of smaller U.S. eBay or Amazon purchases, delivered a particular address in the USA, to be consolidated in one single international LCL shipment.

Each LCL shipment (and the shipment's booking and reference number) is related to one single cargo delivery (and related to the delivery dock receipt from ocean freight carrier's terminal - CFS). Each cargo delivery to CFS will be automatically released to be shipped to the destination without any additional notices.

Important: Some international ocean freight carriers do not offer partial shipments service. Partial shipments may be subject to international sea freight carrier's fee (if applicable). If a partial shipment is not approved by AMID Logistics, LLC at a time of booking, then every single cargo delivery to CFS will proceed on regular basis such a single shipment.

If a shipper needs to combine two or more cargo deliveries into one single shipment/bill of lading, then it must be requested at a time of booking and approved by AMID Logistics, LLC in an email. If approved, then partial shipments are subject to AMID Logistics, LLC partial shipments fee $35 per every single additional cargo delivery (dock receipt) on top of the first delivery. Direct sea freight carrier's storage, handling, documentation fees may apply.

For more details regarding partial international LCL shipments please contact AMID Logistics, LLC in advance.

 

13. Can I arrange an international charity shipment for the shipping from the USA? / Back to the FAQ on international LCL sea freight shipping from the USA

The answer is yes, you may arrange an international charity shipment for shipping from the USA overseas. However, after your donation arrives in the destination the consignee (recipient of the donation) may be unable or may not want to pay destination charges associated with the recovery of your donation. 

Furthermore, officials in certain countries, particularly in South Africa and/or landlocked countries that receive ocean freight via South Africa may deny entry as long as the commodity is described as a charity shipment, donation, free aid, used or second-hand goods etc. 

Shipping from USA second-hand clothes, books etc are prohibited in South Africa. Shippers must firstly apply for an import permit with the International Trade Administration Commission (ITAC) before instructing an international shipping company to ship second-hand goods.

If you are shipping from the USA an international charity shipment (i.e. donate goods overseas including the shipping cost), then before doing so, please wisely consider the following situations on your charity shipment:

  1. The recipient (consignee) of your charity shipment may not pay destination charges even though you have already transferred to him money to pay for the release.
  2. You may be involved in a bureaucratic correspondence with the destination country's officials in order to get an approval of entry for your international charity shipment to the destination country. Notice, you cannot avoid carrier’s storage etc fees on your international charity shipment due to delay with this entry.
  3. If you fail to have the shipping from USA goods released, be prepared to pay all charges and fees associated with the return of your donation back to you or charges on the destruction of your charity shipment.    

Often, as soon as an ocean freight carrier has recognized that you are shipping from the USA a donation, having a bad experience with charity shipments, they may inform you that your international charity shipment must be shipped on DDP (Delivery Duty Paid) basis with all destination charges prepaid. In this event:

  1. A commercial invoice must be presented to the ocean freight carrier’s destinations agent before your international charity shipment is tendered at the origin in order to estimate total destination charges. Notice, this takes time and may not be free of charge. 
  2. Actual destination charges may differ from the original estimate. They typically require them to be pre-paid based on the estimated cost plus 15-30%. 
  3. If actual destination charges exceed the initial estimation, the consignee will be expected to pay the difference. If not paid the initial funds will be placed towards the destruction of the international charity shipment.

In conclusion: We believe that God blesses your kindness. However, an incorrectly planned international charity shipping from USA may result in problems for all parties involved in the shipment. Please make your donations prudently. 

 

14. How can I cancel my international shipment? / Back to the FAQ on international LCL sea freight shipping from the USA

Please refer to this link with our return policy on shipping from the USA overseas. 

 

15. What will happen if I do not pay your invoices? / Back to the FAQ on international LCL sea freight shipping from the USA

If a new customer does not pay a security deposit, we will not process his/her international shipment. Clients with settled accounts as agreed in the accounts.

If the ocean freight is tendered to the shipping from the USA, but our final invoice is not paid on the due date, a late payment fee will apply. The late payment fee is 5% per day on the total due in the invoice / $200 minimum, whichever is greater.

If it is not paid within 10 (ten) calendar days after the due date, in addition to the late fee, we may cancel the Express Release on the shipment. As a result of the express release cancellation, the consignee will not be able to recover his/her goods at the destination unless they have received a set of original Bill of Ladings from us. Expedited mail with this set of originals will cost USD$200 aside from other charges related to issuing the original Bill of Ladings. We will NOT take any responsibilities for any storage, demurrage and/or other charges connected to delays with the release. We will NOT take any responsibilities on any charges connected to any delay of the freight at any point on its way to the place of release. Insurance will be canceled as unpaid at the time of express release cancellation as well.

If not paid within 10 (ten) days from the day of the arrival to the destination, the international shipment will be considered abandoned, i.e. requested to be destroyed or re-consigned and re-possessed and sold on the action in order to cover expenses related to the freight, storage, demurrage etc charges. U.S. and destination security officials will be notified and additional fines levied.

 

16. What shipping documents should I submit when shipping freight from the USA? / Back to the FAQ on international LCL sea freight shipping from the USA

When shipping from the USA overseas, international shippers should clearly understand that they are responsible for the description and legality of the commodity and sufficiency of documentation submitted to the shipment.

The carrier's international ocean freight Bill of Lading, (the final document that acts as a title to the shipped goods) as a rule states 'SHIPPER'S LOAD AND COUNT' and 'SAID BY SHIPPER TO CONTAIN'. This means that the international ocean freight carrier (and a freight forwarder who represents this international ocean freight carrier) is not responsible for information provided by the shipper on his commodity. 

It is the international shipper's responsibility to provide all the necessary documents related to his international ocean freight shipment that will be required by origin and destination country officials.

Below is a list of commonly used documents required to be submitted when you are shipping from the USA overseas:

MANDATORY DOCUMENTS:

A. Bill of Lading - International ocean freight carrier's transport document. Shows cargo routing, consigner, consignee, cargo description, etc.

International ocean freight carrier's Bill of Lading will be issued to the shipper (consigner) upon full payment of the freight invoice and a few days after the ETD - Estimated Time of Departure.   

B.1. For international commercial shipments - Commercial Invoice: A complete description of commodity being shipped.

B.2. For shipping household goods and personal belongings - Valued Packing List: An inventory list with a value assigned to each item being shipped.

Note: Some courtiers require proforma commercial invoices for personal shipments as well. However, having a complete Valued Packing List submitted at the origin, upon destination customs request, you easily be able to transfer your Valued Packing List into the form of a proforma commercial invoice.   

When shipping from the USA, in the respect of dealing with U.S. Customs, all Commercial Invoices (and Valued Packing Lists) must be in English and show:

ADDITIONAL DOCUMENTS DEPENDING ON COMMODITY AND COUNTRY OF ORIGIN:

D. Packing List - Breakdown description: pieces, weights and packing materials that you are shipping from the USA. (Examples - Wood Pallets, Skids, Crates, Boxes, Dunnage, Straw Packing, etc.)

E. Fumigation Certificate - Certification that cargo and packing materials were fumigated after cargo had been containerized and is free of Infestation.

F. Special Documents - Dependent on commodity and country of origin.

Visa
Quota
Visa/Quota
Certificate of Origin
North American Free Trade Agreement Certificate of Origin (N.A.F.T.A.)
Packing Declaration
Dangerous Goods Declaration – hazardous materials
Fish and Wildlife Declaration
Consular Legalized documents
F.D.A.
U.S.D.A.
Anti-Dumping

 

17. I’m not in the USA. I'm shipping from the USA remotely. Can I complete my international shipment with you? / Back to the FAQ on LCL sea freight international shipping from the USA

Yes, you can. If you are shipping from the USA remotely, then follow these simple instructions depending on whether your vendor (seller) provides free delivery within the USA or not:

NOTE: By default, we will email all information and documents to your consigners (shipper, seller). IF YOU ARE THE CONSIGNEE (RECIPIENT) AND WOULD LIKE TO RECEIVE COPIES OF OUR EMAIL,  PLEASE NOTE THIS IN THE 'COMMENTS AND QUESTIONS' FIELD OF OUR ONLINE BOOKING FORM (THE LAST BLOCK OF THE FORM).

Upon your authorization, we may also contact your vendor on your behalf. Retrieving and providing general info is free of charge. Resolving time-consuming, more complicated issues on your shipping from the USA will result in fees estimating $60 per hour/$60 minimum. 

 

18. The policy on payments done by credit cards via PayPal / Back to the FAQ on international LCL sea freight shipping from the USA

When you pay for your shipping from the USA, if not agreed in advance in an email, payments done by credit cards via PayPal are limited by US$750 on total on the entire shipment. Payments (full or partial) that exceed US$750.00 total must NOT be done by credit card, but by check, money order, direct bank deposit or wire transfer. We also accept payments via Western Union and MoneyGram. We reserve the right to refund unauthorized payments done by credit cards via PayPal back to the credit card holder less transaction fee 3.79%/$10 minimum without notice.

Payments o your international shipping from the USA by credit card via PayPal must pass CVV and full AVS verification. If a payment has been accepted by and settled in PayPal, but the AVS did not match and/or CVV is not passed, then we reserve the right to refund the payment to the credit card holder less transaction fee 3.79%/$10 minimum without notices or request an additional confirmation(s) and/or verification on this payment.

In certain circumstances, even though an online payment had passed CVV and full AVS verification, we reserve the right to request additional confirmation(s) and/or verification on this payment.

A CONFIRMATION TOWARD CREDIT/DEBIT CARDS PAYMENTS: In order to secure funds transferred to our bank by credit or debit card via PayPal, before issuing an ocean carriers bill of lading we will need a reply email from the payer that the payer clearly understands that the ocean freight bill of lading is our final document on his/her shipment. It is the title on shipped goods and proof on the transfer of the ownership on the shipped goods to the consignee in the ocean freight bill of lading (recipient of shipped goods).

This reply email confirms that after receiving the ocean freight bill of lading our shipping service provided is completed as agreed. All parties that may be connected to these payment(s) on the shipment done by credit or debit card via PayPal will consider this email the receipt on this payment(s) with payer's signature in it.

If for any reasons the payer will not agree, then he/she may re-pay all your PayPal/Credit cards transactions by U.S. Bank check or wire funds to our bank account. Inform us by replying to this email. Then, upon receipt of re-payment(s), we will notify that the shipping from the USA is paid and fully refund related PayPal/Credit cards payments at no charge.

If for any reasons we will not receive from the credit/debit cards payer a confirmation to the statement above, then the issuing of bill of leading may be suspended for 45+ days since the last credit/debit card payment has been settled at our bank account.

 

 

19. Processing shipments upon a copy of check or money order / Back to the FAQ on international LCL sea freight shipping from the USA

In order to accelerate a shipment, we may proceed with a shipment upon receipt via a scanned or faxed copy of check or money order. 

International shippers may fax or email the copy to us. We will confirm receipt of the copy in email. This copy can be considered to be the payer's authorization for electronic funds transfer. In the event of a delay of receiving the original check or money order in the mail, typically later than in 5 (five) calendar days after receiving the copy, we reserve the right to process the funds transfer based on the amount and the payer's bank info received in the copy of the check or money order.

 

20. Shipping from USA for eBay buyers/sellers / Back to the FAQ on international LCL sea freight shipping from the USA

How does it work?

It is simple! Just decide whether or not your eBay seller (or you acting as the eBay seller) provides free delivery within the USA.

A. If Yes (free delivery within the USA is provided), then:

  1. Get an instant price quote on shipping from the USA in our website via email. Keep this email while you complete your eBay deal.
  2. Then book your eBay international sea freight shipment online via our freight quote email. We will email to you (or to your U.S. eBay seller) our Dock Receipt containing complete shipping instructions for your international sea freight shipment.
  3. Arrange your eBay purchase to be delivered to the freight terminal indicated in our shipping from USA instructions. Next, get your ocean freight Bill of Lading and have your eBay purchase shipped overseas!

B. If Not (free delivery within the USA is NOT provided), then:

  1. At the time of getting an international shipping freight price quote from our website for your eBay sale-purchase select "YES. PICKUP IS REQUIRED".
  2. Book your international eBay sea freight shipment via our price quote email via the PICKUP option.
  3. We will send a trucker to pick up your boxed or crated eBay purchase and ship it overseas!

IMPORTANT NOTE! If you self-deliver your eBay purchase to the carrier's shipping terminal, upon receipt of our Dock Receipt/International Shipping Instructions pay extreme attention to:

ENSURE THAT YOU HAVE PLACED THE INTERNATIONAL OCEAN FREIGHT CARRIER'S BOOKING NUMBER AS THE KEY REFERENCE NUMBER IN YOUR DELIVERY ORDER. Your eBay freight will be recognized at the international ocean freight carrier's terminal by the booking number. Then your eBay freight will be accepted by the shipping terminal to the international sea freight shipment and shipped to the destination overseas. 

Helpful tips:

Read FAQ and References question sections on our website. Particularly this link about LCL export international shipping procedures Step by Step. Watch the VIDEO above.

If you are shipping from USA an eBay LCL freight (Boxes, crates or pallets), the most cost-effective way is to ship your eBay freight via cities listed in our website that are highlighted, in upper cases and WITHOUT ASTERISK (*). ATLANTA, GA for example. Shipments via terminals WITH asterisks, (for example Akron, OH*), will be subject to a line-haul charge (inland transportation) in addition to your eBay international ocean freight charges. For more information please read the FAQ section in our LCL sea freight service.
 
For FCL international eBay shipping from USA (i.e. shipping from the USA an eBay freight in an entire 20', 40' etc sea freight containers) a self-delivery option may not be available. Unless you are a professional and licensed freight forwarder, for FCL sea freight shipments you always have to request an empty container delivered to your eBay freight location for the load. Use Option B in our online FCL quotes.

International shipping cars sold/purchased on eBay (and shipping from the USA any other types of motor vehicles sold/purchased on eBay: motorcycles, motorboats, trucks etc) is available, but always require a case by case consideration. This is due to special U.S. Customs regulations for exporting motor vehicles from the USA overseas and its titles validation.

Note: By default our automated online international shipping from USA system emails all information and documents to consigners (shippers) as submitted in our online booking forms. IF YOU ARE A CONSIGNEE (RECIPIENT) OR A THIRD PARTY AND WOULD LIKE TO RECEIVE COPIES OF OUR EMAIL, THEN ASK US TO DO THAT IN A SEPARATE EMAIL OR PUT A NOTE ABOUT THAT IN THE "COMMENTS AND QUESTIONS" FIELD OF OUR ONLINE BOOKING FORM (THE LAST BLOCK IN ONLINE BOOKING FORMS).

Upon your authorization, we may also contact your eBay seller on your behalf. The retrieving and providing of general eBay information is free of charge. Resolving time-consuming, more complicated issues is subject to an hourly fee. This should be negotiated with us in advance and paid as agreed upon our final invoice.

 

21. More answers  on shipping from the USA in the RANDOM TOPICS web-page / Back to the FAQ on international sea freight shipping from the USA

Find more answers to your questions in our RANDOM TOPICS web-page 

 

 

 
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