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Freight from the USA
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U.S. Sea freight Price Calculator
Shipping Boxes, Crates and Pallets (LCL)
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Don't miss your Arrival Notice! | Contact carrier's agent | TRANSHIPMENT ETA
In respect of international cargo transportation from the USA LCL, an Arrival Notice (Notice of Arrival) is the document issued by an ocean freight carrier's destination agent to the consignee (the recipient of internationally shipping goods) and to their notify parties if any, to inform them that cargo is arriving at the destination.
The arrival notice provides details of the arriving cargo. It corresponds with the sea freight bill of lading related to international shipping. It should also provide initial instructions on the recovery of importing goods, destination charges related to the cargo release, and a list of shipping documents necessary to get the release. It should contain:
Remember that an Arrival Notice is NOT a freight release document. It is a document that allows the consignee to file the entry of importing goods into the commerce zone of the destination country and initiate the import recovery under the country's law.
Also, please remember that the carrier's destination agents may contact you upon arrival of your cargo at a PORT OF DISCHARGE, but at the PLACE OF DELIVERY, as in your Bill of Lading. Then, you have to begin working with the agent to get your cargo to the place of delivery without delay. At this time, if necessary, you may conduct the business on delivery of your cargo "to your door" with the agent.
Please note that the destination agent will most likely receive information about your incoming cargo a few days before your cargo arrives. If you contact the agent too early, don't be frustrated that they are unaware of your shipment. Leave them a copy of your bill of lading, reconfirm your contact information, and wait for an arrival notice on/in a few days before the ETA.
Please note that import recoveries in international shipping are complex and time-sensitive. Even though most countries worldwide allow consignees (importers of records) to work on cargo recoveries directly with Customs, unless you are a professional in customs, it is a good idea to hire a licensed customs broker.
When shipping from the U.S. freight LCL, unlike with FCL, you always have an ocean carrier's agent responsible for the de-consolidation of your cargo. Most of the time, the agent is a customs broker as well. They should assist you in your destination country's customs clearance procedures for a reasonable fee. However, your agent occasionally asks you to clear your imported goods with customs. Then, you have to seek a customs broker licensed in the country.
Please keep in mind that if, for any reason, you forgot about or missed the arrival of your imported goods, that does not mean that the destination country's officials will forget about that.
An arrival notice in your shipping from the USA should be issued to your consignee and a notified party (if any) by the sea freight carrier's destination agent several days before your goods will enter the commerce zone of the destination country (ETA - Estimated Time of Arrival in your shipping). The agent's contact information is on your Bill of Lading. Depending on the Bill of Lading format, it is under 'FOR DELIVERY PLEASE APPLY TO' or 'To Pick up Freight, Please Contact' or 'PRESENT DOCUMENTS TO:,' etc.
DO NOT MISS YOUR ARRIVAL NOTICE! UPON RECEIPT OF THE ARRIVAL NOTICE, START WORKING ON YOUR CARGO RECOVERY WITH THE OCEAN FREIGHT CARRIER'S DESTINATION AGENT WITHOUT DELAY. KEEP YOUR EYES ON YOUR IMPORT RECOVERY! DO NOT LET IT GO OUT OF YOUR CONTROL.
Typically, the Arrival Notice will be emailed to your consignee as shown on your bill of lading. Having a valid email address for your consignee in your contacts is crucial! Please carefully monitor the email during the ETA.
You can always check your ETA by tracking your shipment on your sea freight carrier website using your booking or bill of lading number.
Please remember that when you track your shipment on a sea freight carrier's website, the TRANSHIPMENT ETA may not be available until your international shipment arrives at the Port of Discharge at the ETA and is confirmed onboard for the transshipment.
SHIPMENTS WITH TRANS-SHIPPING: If a Port of Discharge on your bill of lading differs from the Place of Delivery, then the ETA in your shipping from the USA may NOT be the ETA to the final destination. The ETA is to the Port of Discharge, where your cargo will be handled for further transshipping to the final destination (Place of Delivery).
In other words, when tracking your shipment on the carrier's website, always pay attention to the TRANSSHIPMENT ETA unless the Port of Discharge is your final destination. The TRANSHIPMENT ETA is the actual ETA for your international shipment. Do not confuse the ETA and the TRANSHIPMENT ETA.
There are different modes of transshipping. Cargo can be either reloaded on another vessel, or ground transportation can be done by rail, truck, or both. So, your shipment will take additional time to reach the Place of Delivery (your final destination). Ground transportation from a port of discharge to a landlocked city may take 10- 15+ days. If the Port of Discharge is a hub-seaport, from Europe to Africa or Asia to Oceania, reaching the final destination may take 25+ days.
Please remember that the sea freight carrier's destination agent may not receive any particular information about your shipment until a few days before the ETA or TRANSIPMENT ETA. Feel free to contact the agent in advance. If they haven't received information about your shipment, send them a copy of your bill of lading. Double-check your contact information and wait for the arrival notice.
IF, FOR ANY REASON, YOU DID NOT RECEIVE AN ARRIVAL NOTICE AS EXPECTED, DO NOT HESITATE TO CONTACT THE OCEAN FREIGHT CARRIER'S DESTINATION AGENT! Email or fax them a copy of your bill of lading. Reconfirm your contact information, and insist on the arrival notice. Otherwise, storage charges, Customs penalties, and other significant expenses may occur due to a delay in your import recovery.
IMPORTANT!! Since you decided to ship goods from the U.S. overseas, you must clearly understand that U.S. laws do not apply to your freight as soon as your goods exit the U.S. Commerce zone. Neither a U.S. freight forwarder nor an ocean freight carrier can assist you in your import recovery overseas. The ocean freight carrier's destination agent should guide you. However, the agent is not a U.S. business. No one but your consignee (in respect of import recovery, professionally called Importer of Records) can be aware of and work on issues that may lead to problems with your importing goods at the destination.
Yes, International Maritime Laws should apply to your freight. However, the laws may be interpreted differently depending on the country you ship to. Do not say anything about other subjective factors peculiar only to your destination country.
Most of the time, with LCL freight, you do not need to hire a destination country's customs broker. The carrier's destination agent is the customs broker, as well. However, we suggest that, in case of problems, your first step should be to apply for help from an independent customs broker licensed in the destination country.
What can we suggest if, for some reason, you experience problems with recovering your LCL sea freight shipment at the destination?:
Remember: Import recoveries are time-sensitive! The more quickly you begin working on them, the less likely you will be to incur the deadline penalties: storage, demurrage, Customs penalties, etc.
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