AMID Logistics, LLC. Contact information.

Please note that the first and absolutely necessary step to begin an international shipment with us is to get a price quote on our website. Then you can book your shipment via the quote at a time of your convenience. To avoid confusion, we do not provide any price information over the phone or via fax.

Is this your first-time international shipment? Are you shipping household goods or personal items packed in boxes or crates? First, you may need to read these topics related to shipping from the USA personal belongings using LCL freight service. It was written based on our 20+ years of experience in serving inexperienced international shippers. There are just about ten most common concerns. It should take 15-20 minutes of your time. However, after the reading, you will be much better prepared for international shipping of your belongings from the U.S. overseas, no matter which international transportation company you will choose for the shipping.

If this is commercial cargo, you may need to read this Step-by-Step guide about shipping procedures with AMID Logistics. As you know, such procedures are common in shipping cargo LCL. However, the manual is adjusted to cargo deliveries from the USA with our online freight calculator.

You may also want to read the references, documents, and FAQ sections on this website, watch this three-minute video, or ask us a quick question from any web page of our website 24/7.

If you already got a quote or booking with our online freight calculator, please keep the quote or booking customer reference number in the subject line of your email or provide it at a telephone call. Having the reference number, we will recognize your shipment and serve you in a specific way.

You may take a minute to see what our customers say about our business.

Customer support contact information:

Our office business hours: Monday to Friday from 9:00 am to 4:00 pm (U.S. Eastern Standard Time). We are closed on U.S. Federal holidays. Welcome to visiting us, but please schedule an appointment in advance.

Inquiries in e-mails may be monitored and answered after business hours and on weekends. Phone calls cannot be answered after hours and on weekends. We suggest asking questions via e-mail. Answers to questions in the e-mail may be processed after business hours and contain more comprehensive information, such as web links to related topics, sailing schedules, etc.
Primary email:

IMPORTANT!: If you do not receive our reply to your inquiry via email within one business day, then please check your spam email folder and mark "not spam." Otherwise, you may lose our reply email.
Phone:

We do our best to answer phone calls related to your international shipping needs after the first or second ring. However, occasionally, due to high call volume, the wait time may exceed your expectations. We apologize for the inconvenience this may cause you. Please wait, try your call later. Otherwise, please email your questions. All emails will be answered promptly in the order they are received.
Fax:
Our office and payments remittance mail address:

AMID Logistics, LLC
248 Geiger Rd, Unit 201H
Philadelphia, PA 19115, USA

AMID Logistic, LLC

At our office in Northeast Philadelphia, Pennsylvania, we manage international cargo deliveries from virtually any USA location. We always welcome you to visit us during our working hours.

Dmitriy Olga Michael

American Multimodal International Deliveries - AMID Logistics, LLC is licensed and bonded U.S. Freight Forwarder. Our primary business is international cargo transportation from the USA by sea, particularly shipping from the USA freight LCL. Shipping freight LCL means delivering from the USA cargo in boxes, crates, and pallets, consolidated with other shippers in multimodal ocean freight containers.

What is a U.S. OTI - Ocean Transportation Intermediary?

According to the U.S. Code of Federal Regulations: An Ocean Transportation Intermediary is either an ocean freight forwarder or a non-vessel operating common carrier (“NVOCC”). An Ocean freight forwarder is an individual or company that dispatches shipments from the United States via common carriers and books or otherwise arranges space for those shipments on behalf of shippers. Ocean freight forwarders also prepare and process the documentation and perform related activities pertaining to those shipments. An NVOCC is a common carrier that holds itself out to the public to provide ocean transportation, issues its own house bills of lading or equivalent document, but does not operate the vessels by which ocean transportation is provided, and is a shipper in relation to the involved ocean common carrier.