American Multimodal International Deliveries - AMID Logistics contact information

Please use our online freight calculator to calculate the international shipping cost first.

AMID Logistics has been assisting customers in shipping internationally from the USA since 2007. To get things started, the first and absolutely necessary step is to calculate a price quote with our online freight calculator. Once you've received it, don't hesitate to reply or call us with any questions regarding the quote.

To avoid confusion, we do not calculate prices in the calculator on behalf of customers and do not provide price information over the phone. So, please first calculate a price quote online.

Feel free to generate as many quotations as you'd like. Quoting is free and comes with no obligations. Just make sure to enter your email address when finalizing it. Otherwise, we cannot track the quotation.

If you have already received a quote or booked a shipment, please always include the customer reference number associated with your quote or booking in the subject line of your email or refer to the number when you call us. This reference number will help us quickly identify your shipment and give you personalized assistance.

For those who are new to international shipping

We highly recommend reading these LCL freight service topics if you are new to the business or looking to ship household goods or personal items. These topics are based on our over 20 years of experience assisting newcomers. The articles address the most frequently asked questions and can be read within 20-30 minutes. After reading them, you should be well-prepared to ship your belongings overseas from the U.S., regardless of your chosen international shipping company.

If you're an experienced shipper and ship commercial cargo, we recommend checking out the step-by-step guide on shipping procedures with AMID Logistics. The guide outlines standard procedures for shipping cargo LCL, but it's specifically tailored to cargo deliveries from the USA using our online freight calculator.

Additionally, we encourage you to explore our website's references, documents, and FAQ sections. Our customer support is reachable from any page on our website. Just click the 'Ask a Quick Question' button to send us a question. This 3-minute video on YouTube should help you with your quote.

You may take a minute to see what our customers say about our business.

Customer support contact information:

Business hours: Monday through Friday from 9:00 a.m. to 4:00 p.m. (U.S. Eastern Standard Time). We are closed on U.S. Federal holidays. You are welcome to visit us, but please schedule an appointment in advance.

Email inquiries may be monitored and answered after business hours and on weekends. Phone calls cannot be answered after hours and on weekends. We highly recommend asking questions via email. Answers to questions in the e-mail may be processed after business hours and contain more comprehensive information, such as web links to related topics, transit time, sailing schedules, etc.
Primary email:

IMPORTANT!: If you did not receive a copy of your quote or booking request immediately to your email or did not get a reply to your inquiry within one business day, please check your spam folder and mark the email as "not spam." Otherwise, you may lose our reply email.
Phone:

We do our best to answer phone calls related to your international shipping needs after the first or second ring. However, occasionally, due to high call volume, the wait time may exceed your expectations. We apologize for the inconvenience this may cause you. Please wait, try your call later, or email your questions. All emails will be answered promptly in the order they are received.
Fax:
Our virtual office and payments remittance mail address:

AMID Logistics, LLC
248 Geiger Rd, Unit 201H
Philadelphia, PA 19115, USA

AMID Logistic, LLC

Working remotely via our virtual office in Northeast Philadelphia, Pennsylvania, we manage and dispatch shipments from virtually anywhere in the United States. You are welcome to visit us during working hours. Please schedule your appointment in advance, indicating your preferred date and time.

Dmitriy Olga Michael

American Multimodal International Deliveries - AMID Logistics, LLC is a U.S. OTI (Ocean Transportation Intermediary), licensed and bonded U.S. Freight Forwarder. Our primary business is international cargo transportation from the USA by sea, mainly shipping LCL freight from the USA. Shipping LCL means delivering cargo from the USA in boxes, crates, and pallets, consolidated with other shippers in multimodal sea containers.

What is a U.S. OTI - Ocean Transportation Intermediary?

According to the U.S. Code of Federal Regulations, an Ocean Transportation Intermediary is either an ocean freight forwarder or a non-vessel operating common carrier (“NVOCC”). An Ocean freight forwarder is an individual or company that dispatches shipments from the United States via common carriers and books or otherwise arranges space for those shipments on behalf of shippers. Ocean freight forwarders also prepare and process the documentation and perform related activities pertaining to those shipments. An NVOCC is a common carrier that holds itself out to the public to provide ocean transportation, issues its own house bills of lading or equivalent document, but does not operate the vessels by which ocean transportation is provided, and is a shipper in relation to the involved ocean common carrier.