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Customer Reviews, Client Testimonials, Feedback and Responses to our business

AMID Logistics welcomes customer reviews, client testimonials, feedback, and responses to our business. Upon completing shipments, we always provide our customers with opportunities to share their international shipping experience with us by submitting customer reviews, client testimonials, feedback, or responses in different ways. It helps us to improve our service and quality of customer support. After reading these customer reviews, we welcome you to contact us with your opinion and suggestions.

"AMID made the formidable task of LCL sea freight shipping feasible and attainable. The in-depth online guides and quick responses to questions via email made the process a whole lot easier. Thank you!

- Jeffrey F., Japan, 02 July 2024"
"I’ve had nothing but a good experience with these people my packages were received and Cambodia every question that I had they answered and help me through

- Vernon M., OH, USA, 12 June 2024"
"We have use AMID more than 20 times for our International shipments, Great price and customer service!
Australia, Spain, Croatia, Poland, Germany, France.
Highly recommend it!

- Sergio A., CA, USA, 04 June 2024"
"The staff is highly knowledgeable, and their service is truly excellent. They made an extraordinary effort to help us. Once again, their customer service was outstanding!

- Martin K., Germany, 31 May 2024"
"I thought the whole process was efficient and on-point.
Thank you.

- Sergio W., FL, USA, 12 May 2024"
"As someone who is shipping something by sea freight for the first time I have found Amid Logistics to be fantastic. The prices are extremely competitive, but as important the customer service has been fantastic. I had several questions along the way and the team were very timely in their replies. They provided concise information while also pointing me to more detailed FAQ’s on their website. Once I dropped off my goods the team also was great at providing updates throughout the process. If the need arises I would certainly use Amid Logistics again and would recommend them to others.

- Bruce A., MD, USA, 05 February 2024"
"I have been very happy with the support provided by AMID on this my
first international shipment. Every question (and I have had many) has
been answered on the same day in a polite and informative manner. I am
most impressed with AMID and will use again and refer to friends.

- Jonathan F., MA, USA, 22 November 2023"
"My experience with Amid Logistics is very positief.
Especially the fast and to the point answers I got on my questions.
We are shipping records for 10 years from the US now with several pakmails and other shipping firms.
It is the first time that answers came that fast and that everything was so practical.
Next year we will be surely knocking on your door again.
Thank you very much!

- MYRIAM T., BELGIUM, 11 November 2023"
"You guys have been wonderful. Thank you for your service!

- Clodyne S., FL, USA, 06 November 2023"
"information provided to help us ship our goods securely and in a timely
I would recommend this service to others. We will use your service again!

- Kayb J., AL, USA, 03 August 2023"
"The process was clear and straightforward. I was notified every step of the way and knew what to do to make sure there were no issues.
One thing I would suggest however, is to let people know to check the dropoff location's opening hours. They do not operate regular 9 to 5 and for people that expect to be able to ship at a certain date, they may be surprised to find it closed in the afternoon.

- Yihe Z., Portugal, 28 July 2023"
"So far I am really impressed with your service. Communication runs smoothly, despite the deliverer of the goods not being easy.
At then end all very nice and flawless experience.

- Thom R., Germany, 03 July 2023"
"I think you are doing very well with your services.

- Lizardo R., MA, USA, 01 July 2023"
"I have to say, I am not only pleasantly surprised by the ease of the whole process, but I am astounded that the service was JUST like you promised. I sent one pallet from Arizona, US, to Greece, and even though the pallet has not arrived yet, just tomorrow I am ready to send another one. Your communication has been outstanding, very clear, your website is one of the best I have ever dealt with, the responses to my emails are almost instantaneous, I must say, if you keep this up, you have a customer for life! Thank you so much, and yes, I am planning on sending at least one pallet every year to Greece.

- Michael K., AZ, USA, 13 June 2023"
"I was originally impressed with the amount of detail/explanations on the company website (this may be a turn off for others, but I am a control freak + like to know what is going on. It also gave the impression that the company has big resources - if they can afford to have so much info out there).
From that point on everything was fine - VERY quick turn-around in emails, spoke twice on the phone with somebody + everything was very clear (the person was very knowledgeable + to the point).
Will definitely use again.

- Charalambos S., NY, USA, 15 May 2023"
"The complexity for a first time shipper moving personal household items from Los Angeles to Japan was made clear and concise using Amid Logistics. Their voluminous and detailed website provided essential directions. Attentive email correspondence kept my mind at ease. I would use them again if I ever move from here!

- Linda H., CA, USA, 12 May 2023"
"I confirmed that I am extremely satisfied with your work in transporting our shipment. I especially emphasize your excellent communication with me and the detailed instructions on what and how I should do in order for the shipment to be shipped.
I appreciate your effort in sending my parcel.

- Mihajlo A., Croatia, 05 April 2023"
"Throughout the shipping process, interactions with humans on your end
is minimal and curt.
The guides on your website are concise and well-written, but need to
be rephrased to be less daunting to new shippers
Prices are competitive and having an automated online quote generator
really helps.

- Dayrius T., Singapore, 10 March 2023"
"I give special thanks and the highest praise to AMID Logistics and Troy Lines. AMID Logistics made it understandable and, in the end, easy for me to ship the crate by LCL ocean freight. Troy Lines faultlessly transported the crate from the port of New York to Hamburg…I'm relieved to have recovered my personal articles, and I extend the greatest praise to AMID Logistics and Troy Lines for helping me.

- William Z., Niedersachsen, Germany, 27 January 2023"
"Amid is excellent in following up on emailed questions and for arranging shipments efficiently and professionally. the entire process from first contact was simple and streamlined. their customer FAQ on shipping is the most superbly and thoroughly written that i have ever seen, in any industry, and is a great time saver. overall, one of the best companies i have had the pleasure of dealing with and will definitely use them again.

- Ben. D., NY, USA, 27 December 2022"
"Our experience of working with AMID for shipping household goods overseas was seamless. Their website is very informative and easy to navigate. If you want to ship your stuff glitch free, read the website thoroughly. We did follow their instructions which made our shipment an easy experience. Their pricing is reasonable and fair. The actual price was close to their quote which does not happen often. We would strongly recommend this freight forwarding company to anyone wanting to ship personal goods overseas by ocean route.

- Balu K., Oregon, USA, 18 November 2022"
"Great service , quick responses and follow up .
Appreciate your help

- Tamer E., Egypt, 07 November 2022"
"International Shipping USA was extremely thorough in their work, prompt,
And excellent in communication. Thank you for getting a great job done
On time!

- Jeff P., MO, USA, 18 October 2022"
"The information on your website is fantastic and I really appreciate the tone and thoroughness.

- Jenna N., CA, USA, 19 September 2022"
" I only have great things to say about your company. I have shipped 28 boxes of personal goods from the US to France and I was impressed with the way you were here to help and answer questions, to send link to get general information. Your website has everything detailed, explaining step by step the process of shipping internationally.
Thanks for your help. I have given your address to one of my friends who just booked with you to ship her personal belongings to France as well.

- Laure M., WA, USA, 22 August 2022"
"I truly appreciate the information and guidance you gave me. The overall instructions you provide to first-time shippers like me are excellent, in fact better than that. This is a life-changing experience for me, and you folks are a real part in enabling it.

- William A. Z., Germany, 18 August 2022"
"Dear AMID LogISTICS LLC team,
Thank you so much for your service. I have great experience with your company.
Very informative and professional. I highly recommend your service and hopefully will repeat the business in the future.

- Tarek M. A, TX, USA, 13 July 2022"
"I was very happy with my first experience. I am quite sure I was a problem :). I truly did not mean to be. I thought everyone was helpful, timely and honestly IF I ever do something like this again I would definitely use your company AND I will most definitely refer you. Thank you so much for your help and tolerance with me.
Continued success to you all!

- Cheryl L., MI, USA, 20 May 2022"
"I am a first-time shipper of qualifying personal/household items from USA to Germany, where I will be establishing official residence in June 2022…I am highly impressed by the detailed instructions provided by Amid Logistics, LLC for shipment of personal/household items, and by its overwhelmingly favorable reviews. You have truly earned my business.

- William A., TN, USA, 26 April 2022"
"Thank you for your business. Appreciate your help and services.

- HAFIZ S., MI, USA, 25 April 2022"
"I spent the whole of my working life in deep sea (1970's), European and UK forwarding and was intrigued to discover how the use of technology has made it possible for people without knowledge of the industry to be able to put together and ship their own groupage consignment. Such a step forward.
Your quotation facility is superb. The hours I took to put together a quotation 50 years ago can now be achieved and amended with a few clicks; fascinating and excellent!
I was very satisfied with your total operation; the procedure was fully explained with no details omitted and any query I had was answered quickly and satisfactorily.
Thank you for your great work, very best wishes for the future.

- NEIL R. W., UK, 07 February 2022"
"Thanks a lot for your services and help. I hope to be making business again with your company in the near future.

- Giorgio B., Peru, 13 January 2022"
"I would highly recommend AMID Logistics. The team were extremely helpful and provided thorough guidance through the international shipping process. They provided detailed insights in the processes and steps. This was invaluable to me as this was my first time shipping a container internationally. Again, highly recommend.

- Donal G., Ireland, 10 January 2022"
"Thank you
We have always found your service to be absolutely exceptional and very easy to work with.
We are happy we found you!

- Enterprise, PA, USA, 22 December 2021"
"I really only have positive feedback. Your website was full of useful information and your communications were detailed and honest. When I called on the phone you were very helpful. You have done a good job of setting up your website. Because it is very "texty" some people might think it is out of date, but actually it works very smoothly.

- Ian W., Germany, 17 November 2021"
"I'm so pleased with Amid Logistics LLC !
I just picked up my shipment , and everything is fine.
I highly recommend this company.
Always on time , helpful, great customer service.
If you need an international shipping service don t hesitate to contact Amid Logistics LLC.

- Gina I.. TX, USA, 11 November 2021"
"You were a great help, and hopefully we learned things along the way. This year things were so much improved on this side that it was like bliss compared to last year. I am grateful to the Lord and amazed at how easy it was. I just wanted you to know how things went. They went great!
You have been helpful, you answer questions quickly, and your written guides on your website are very helpful to creating reasonable expectations. Many, many thanks.

- Robert S., Barbados, 18 October 2021"
"I had a very good experience with your company. From the get go, the dealings were very transparent and the prompt and detailed communication really helped in having a high level of confidence in your ability to deliver the commitments you made. Overall, the process went very smooth and even exceeded my expectations.

- George J., India, 20 September 2021"
"I enjoyed the online quoting tool. The explanations on the website are complete and clear, especially for someone new to sea freight LCL shipping like me. Treatment of my request was quick and efficient. Thank you!

- Pierre M., CA, USA, 10 September 2021"
"It was very easy to have a quote, which was most important for me. The price's not expensive and totally affordable. I like the immediate email confirmation and feedback from the office during the whole process. Although the timeline was unclear until the end, (the quote does not have estimated arrival and departure times and it can be changeable), it's understandable. What I was confused most was about the "steps" when I arrived at the facility to ship my stuff. If more detailed information will be given (office direction and hours, parking info, the place to ship and taping) and step by step process to ship, it would be very helpful. I didn't get my stuff in Morocco yet, but I know the service and price are very good compare to other shipping services. I am willing to recommend the international shipping USA to others when they need it as my friends did to me.

- J. Y., Morocco, 02 September 2021"
"I would like to thank you once more for your truly amazing service. Your website, your emails, everything is just awesome. It was a pleasure. Easy, well understood and affordable process.

- Harris N., MA, USA, 18 August 2021"
"My experience with you was very, very good. Thank you,

- Susan S., FL, USA, 08 August 2021"
"Great experience with Amid Logistics. Outstanding service!

- Alexander T., NY, USA, 28 July 2021"
"We are first time international shippers. Clear information on the process for LCL is difficult to find. But on your website I have found everything! That's why we decided to ship with you.

- Johan H., Sweden, 07 July 2021"
"I am very happy with the entire process working with you.
The guidance on each step is very clear and provided promptly.

- YU C. W., TAIWAN, 14 May 2021"
"Everything was so smooth and easy also the price was reasonable, Your website is amazing it describe every detail in the process is a very simple way, Thank you very much.

- Khaled A. A., Saudi Arabia, 03 May 2021"
"Thank you for your excellent service. The service is not just excellent, but also Outstanding.

- Yusri H., Maryland, USA, 26 April 2021"
"Your communication has been outstanding. I have really appreciated all the mails and telling me where my package is at each stage. Your instruction have been very clear. Your website was a little busy, but once you figure it out it, it was workable.

Overall, extremely happy with the whole process.

- Alan S., NC, USA, 13 April 2021"
"Although I made a number of stupid errors, the company was ever so patient; the staff was quick to respond to my questions.

- Richard O. S., SC, USA, 01 April 2021"
"It's been lovely shipping with your company. I will gladly refer others and use your company again. Your company was very professional and quite reasonably priced.

- Douglas L., NC, USA, 15 March 2021"
"It was a very good experience. Staff was most helpful and very accommodating.

- Mario M. Y., Portugal, 10 March 2021"
"This was my first time shipping freight overseas. The process was made easy by Amid. It was convenient and the price was far less than I expected. Most questions I had were answered on the website although I was also able to speak to a live person who was very helpful. I will definitely use Amid again as I will probably be shipping more used parts to buyers overseas.

- Darrel R., Maryland, USA, 04 March 2021"
"Hi guys, I am starting reselling business in Europe that focuses on Motorbike parts from USA, and as you can imagine, tons of important things to do. And shipping is one of those things that are basically something extra i have to deal with and I have no extra time for. I have found AMID by pure luck on google, and tested them. Honestly I was bit scared as shipping with boat for the first time in my life sounds super complicated. However i took the simple approach on their website,. I went step by step. Ordering shipping was easy, then i have had few questions and they did reply very fast.. they dont use many words :) however they are on point. Paying with paypal up to 750$ was a great thing as it gave me some extra confidence with them. Now I am doing my 4th order with them. All good, super easy, and they are all over America - or they partners, so I can buy from different manufacturers around US.

- Martin P., Slovakia, 03 March 2021"
"Thank you for providing this service. I have been very pleasantly surprised at your customer service and how much information you make available for people like me who have never shipped goods internationally.

- Sean D., SC, USA, 22 February 2021"
"Hi, this was my 1st international shipment, & I’m really pleased how smooth everything went.
Questions that I asked was resolved quickly & professionally.
Shipping costs was cheaper then 3 other companies that quoted me, & will definitely use again.

- Mark B., UK, 05 February 2021"
"Just to let you all know. Our barrels arrived at our home today! Barbados Customs and Port Authority seems to have worked very slowly but it is finished. I really appreciate your help and direction along the way. I just wanted you to know that all has ended well. It was our first time to ship barrels to Barbados and you did your part very well. We are pleased. Thank you,

Robert S., Barbados, 26 January 2021"
"You guys are wonderful! I am amazed at the level of service you provide for your customers.

- Michael H G., Netherlands, 23 December 2020"
"A great experience that saved me a lot of money. There is only one remark with a worker when unloading the goods in the warehouse and he was not cooperative

- Hani A., Saudi Arabia, 14 December 2020"
"We were very satisfied with your prior work and recommended you.

- Jonathan L., Spain, 18 November 2020"
"This is my experience using your services.

From a one-time-only user like me, it all looks very professional and very automated. Which is great from your point of view, but sometimes scary from a one-time-only user like me. Luckily, I was wrong. Your customer services are always on and quickly reply on weekends or federal days to any questions you have. If I made noobie questions, they were answered in a manner I easily could understand.

The process is easy if you follow instructions to the letter (and there are many instructions). Again, people will explain to you all of them step by step, so I will definitely recommend using your services, and indeed I think I will use your services in the future. I wish I could use your services to bring items from Spain to USA using your services.

- Guillermo E., Spain, 16 November 2020"
"Thanks to Amid Logistics for making an otherwise stressful move as smooth as possible. Assistance throughout the process was regular, efficient, and clear. Although the amount of information on the site could be overwhelming, it was concise, extensive, and much appreciated. I can highly recommend Amid Logistics for others.

- Robert I., France, 09 November 2020"
"I am very happy with the service. Very flexible and convenient. After browsing the Internet, AMID is the only one who can provide the shipping cost estimate right on the spot. The form on the website is also user friendly. I was scared to ship my goods in the beginning, but it is all Hands-On, once you do it the first time, the next one is a Piece of Cake.
AMID also does their best to speed up the process and shipping the goods. Overall, I am very happy with the services. Thank you for your service.

- Yusri H., Maryland, USA, 29 October 2020"
"My experience with International Shipping USA has been excellent. Good prices and service. They have been very responsive to emails, answering any questions promptly.
They provided me with thorough details regarding the shipping process. I found this very helpful, since this was the first time I’ve shipped items internationally. I would definitely recommend International Shipping USA.
Thank you.

- Samy S., Australia, 27 October 2020"
"I had a great experience shipping through your company.
After reading through all the detailed steps regarding the international shipping, I knew what exactly to do and what to expect.
The customer service was also very prompt and helpful.
I would definitely like to use your company again for ocean shipments.
Thank you very much again for your help!

- Akiko M., CA, USA, 19 October 2020"
"Always a GREAT SERVICE. We have used you guys for years now.

- Ron W., NY, USA, 14 October 2020"
"Thank you very much for your quick responses and careful attention to every matter that I asked.

- Abdullah B., IN, USA, 10 September 2020"
"We used your service 2 years ago when doing a house move from New York to Berlin and were very happy with everything. We want to do another similar move with the rest of our personal effects next month.

- Nathaniel B., Germanu, 02 September 2020"
"I want to thank you for your extensive handbook for first-time household shippers. It was an excellent resource, informative and easy to follow. This gave us the confidence to use direct shipping which made our international move suddenly feasible budget-wise...

- Carolina M., MA, USA, 23 August 2020"
"The handling at the dock was really fast and easy. I would have shipped even more of I had understood how easy it was. Simplify the information you have on your website.


- Christer M., MA, USA, 10 August 2020"
"I have shipped with you twice, both times to the UK. It has been a very convenient, and cost effective way for me. The most recent time there was a problem with the trucking co, misplacing my shipment which delayed it a bit, but that was the trucking company, and I don't hold Amid responsible at all. I'm impressed by the way Amid keeps track of my shipment, and the updates that keeps me informed. Also, the links to different documents makes for a very time saving, and painless process. I'd give you an A+, and I have already recommended your company to a friend who does a lot of shipping, and one of his associates has been in contact with you.

- Goran K., USA, AZ, 24 July 2020"
"Your service was stellar.
Thank you for all the detailed responses to my many questio

- Maureen B., France, 20 July 2020"
"Great so far thank you.

Easy and straightforward.

- James D., New Zealand, 05 July 2020"
"I'm writing this message to provide feedback from my recent experience of shipping with your company. This was my first time shipping with your company, and also our first time using sea freight to ship our products. We normally used USPS, but due to disruptions due to COVID-19 the US postal services have suspended shipments to Qatar.

I initially found your company from a google search. I filter it out of 3 other companies I identified. At first, I was a bit overwhelmed because your website has a lot of text. Reading and trying to make sense of all of the text made me feel overwhelmed. I definitely recommend upgrading to a website that provides a user friendly experience (colors seem to merge together and things are a little bit hard to find).

My main priority was to find a shipping company that #1 shipped to Qatar #2 was affordable #3 arrived in a reasonable amount of time. I wasn't sure your company would fulfill our priorities, since for example there weren't any scheduled departures, etc. So I emailed customer service. I received a prompt response with the departure timings, which was very helpful. Next I needed to estimate the measurements of my shipment, which I entered the information into your system and received a quote. I found the quote to be reasonable, so I decided to move ahead with the shipment.

After paying my deposit I was a little bit nervous that the weight or measurements I entered weren't exact and that the initial quote might increase significantly.

I printed all the necessary documents that I received and we delivered the boxes to your affiliate company and paid for palletization. The palletization wasn't exactly sufficient for me, so I emailed customer service again and they contacted the shipper. The next day I received an update from customer service with photos of the rewrapped pallet.

Pros of my experience was: 1) customer service was excellent 2) I like that we could use PayPal as a payment option

Cons of my experience was 1) the information/website is a little bit confusing & overwhelming especially for a first time users

Overall, I am satisfied with you as a service provider, I plan on shipping with your company again in the near future.

- Adam A., USA, GA, 01 July 2020"
"A wonderful experience with this company!!
Answered each and every question I had, couldn't believe their prices!!! It was a no brainer with no hidden costs, everything up front.
They assist you throughout the whole process, nothing is too much trouble and super speedy responses, I had many questions, tracking delivery and even after my crate arrived they were on hand to help me.
I would recommend them to my family and friends indeed.
Thanks so much for all you did to make sure my personal items arrived and with whom to contact.

- Carmen J., Tunisia, 26 May 2020"
"I commend Amid Logistics Company and staff for the excellent and sincere service you provide to your customers.
I always say: “what you do not know remains difficult until you know it, then it becomes easy.”
Your company is an exception to this rule. You made my first experience to sea freight shipping so easy and smooth. Here is how:
- Beginning with your very reasonable quotation compared to others and the flexibility of dealing with changes to the request made by the customer.
- Communicated detailed and precise information about sea shipping in general, and step-by-step guidelines specific to my shipment.
- Provided suggestions and advices to avoid complication throughout the process.
- Provided a shipping schedule allowed me to choose when and where to deliver my items, vessel name, expected time and dates of sailing and arrival.
- Provided name, address and phone of the agency to pick-up my shipment at the destination port.
- Filled all required forms professionally; I just had to confirm the contents.
- Tracked and informed me about the status of my shipment until sailed.
- No surprises in the final invoice; and when I mentioned one small issue it was corrected promptly.
I definitely recommend Amid Logistics to future commercial and private customers.

- Mohamed M., Cairo, 18 May 2020"
"Received today the crates from the Italian transporter.
Overall experience was positive, It took me a while to understand how this whole thing works, with a well defined split of responsibility between the american shipping company and the Italian freight forwarder, along with all the custom and duties.
Even if documentation is largely available on the home page I still was not sure if the goods would have been delivered to my house or to a local warehouse or even somewhere else. I did miss somehow a document specifying exactly this.
So, beside the missing wrapping and the difficulty in finding the Detroit warehouse everything else went quite smooth.
Thank you again for you support for this shipment, good job.
Would I recommend you? Definitely yes.

- Luigi D.N., Italy, 20 April 2020"
"I would like to say that I have been very impressed with how this has all worked out from your end: you've been a true professional, all my questions were either answered by your FAQ page or by quick emails. The dropoff was friction free and everything has been great. Thanks for your help in arranging this shipment.

- Thomas P., Sweden, 12 April 2020"
"I’ve used AMID Logistics for many years to handle overseas freight shipments for my small business. Their online calculator is super easy to use and provides a quick quote for getting accurate estimates for shipping. Their support staff has always been helpful and quick to respond.

- Sleven R., USA, CA, 01 April 2020"
"AMID Logistics, LLC provided me with excellent service, especially how you were very detail and patient. I, therefore, highly recommend your company and will ask others to do the same.

- Jonathan H., Missouri, USA, 09 March 2020"
"I have had a pleasant experience with your respected company, I was referred by a family member and I will continue to refer friends and family.

- Norah A., NC, USA, 07 March 2020"
"Today the service in USA is great
Well response and well answers to all my possible question FAQ IS great help us a lot.

- Abdulrauf S., CA, USA, 03 February 2020"
"I will recommend your company to the company I used to move and store my stuff here in the DC area as they often have customers that need to ship household goods (LCL) abroad. I have found this process very simple and efficient – thank you so much

- Britt C., Norway, 17 January 2020"
"Also want to say I really appreciate the service you guys provided. Will certainly be giving positive feedback to any and all who need this service. Something that seemed pretty daunting at first turned out to be relatively simple.

Thanks again,

- Jonathan D., Switzerland, 19 December 2019"
"The reason we chose Amid, was the ease of doing cost estimates online, as well as the quality of the information and advice for first time shippers. Everything was well broken down into clear steps and sofar there have not been any surprises..

We looked at many different services and international movers, but noboady came close to matching the clarity you have provided, as well as quick responses via email.

- Maria L., Colombia, 09 December 2019"
"Mostly a good experience apart from whomever packed the pallet and the delivery company.

I am not sure if they were having a bad day or what but here were the problems; keeping in mind boxes that needed to be placed upright were marked as such and packed well (as long as they were the right orientation). 2 boxes were completely upside down (for no reason) resulting in some broken items and 1 picture box fully marked "do not lay flat" was indeed laid flat on top of the pallet resulting in broken glass on the only picture with glass despite a lot of padding. The 2 large outside boxes were also pretty damaged, although the contents were fine thankfully as they were 2 expensive bicycles. I have photos if you'd like.

Apart from that the only other issue was that the delivery company would not take the pallet with them, despite the forwarding company telling me otherwise, which means I now have to rent a car to take it to the garbage place.

Thank you AMID for your help with getting my shipment to Switzerland and for the constant communication.

- Todd M., USA, CA, 20 November 2019"
"I was very pleasantly surprised at how professional and timely you were at organizing my shipment and following up in regards to all my questions. You made the process of shipping items from the US to Australia very streamlined and I’m glad I chose to work with you. I will definitely be recommending my friends and colleagues if they need to ship anything and I would be more than happy to utilize your services in the future.

- Sufian C., Australia, 28 October 2019"
"I had a great experience with the company, very easy to understandable process especially for a new international shipper. The company was always available to answer emails or calls about anything I didn’t understand. Will be a returning customer.

- Delilah R., Republic of Korea, 21 October 2019"
"Thank you very much for handling our shipment so professionally and at a great price. We used your service to move abroad and it was our first time using a freight shipper. We really appreciate all of your help by email and phone. Our items arrived on time with no damage.

- Sonia T., United Kingdom, 16 October 2019"
"I’m going to say that I have trouble free and professional experience so far. Will recommend to everyone and will be back for future shipments needs. Thank you!

- JERRY K., AUSTRALIA, 29 September 2019"
"My experience with Amid Logistics has been fantastic! I had never shipped this way (sending an LCL pallet) prior to finding Amid online. Their step-by-step instructions were easy to follow…but, if I had questions (and I had several!), my emails were answered within about 12 hours. There was a slight glitch with my shipment (I added a small item when I got to the shipper), but Amid was on it immediately, with instructions on how to fix it and get everything back on track.

I shipped to my son, who has also had great communication with Amid during this process. Assuming my son receives my shipment, I would highly recommend using Amid Logistics’ services.

- Tracy O., OR, USA, 22 August 2019"
"I am feeling lucky to get excellent appreciated company for my first ocean international shipping pallet,they assist me to do that,give me clear and easy instructions to do,contact me quickly ,understand me as inexperienced first time importer from USA,they were friendly appreciated my business,patience, flexible,and they provide excellent service as I experience with my shipping.Thanks for the excellent service,I will do with every time in my future business thank you.

- Ahmed M., Yemen, 12 August 2019"
"On behalf of my son and myself, I want to extend our sincerest thanks for an impeccable and professional job assisting in moving personal effects. They were delivered to the final destination in UK.

- Miguel G., UK, 03 June 2019"
"In the process of our moving back home to Saudi Arabia, we were looking for a way to send our luggage, we search the net for the least expensive way, then we found your company. I made some calls to your office, and the truth is: your employees are nice, clear, and very professional. The employee get the shipment were fast, helpful, and dealing very nice. Thank you so much. Looking forward to dealing with you again.

- Mohammed A., NY, USA, 19 May 2019"
"I had a very good experience dealing with you. although it was my first time to enter in such complicated procedures of sea fright shipment, it was easy with your guidance and cooperation in replying to my inquires. Definitely I will recommend your services to my friends.

- Ahmad S. A., Saudi Arabia, 14 May 2019"
"I recently shipped my personal effects from the USA to the UK with your organization. I would highly recommend your company to anyone planning to ship their personal effects from the USA or any other destination. Very reasonable rates.

Very professional and easy to deal with making my move to the UK a stress free experience. Goods were delivered on time.

- satisfied customer,
- Stephen P., USA, GA, 02 May 2019"
"Firstly i would like to thank you for your patience with dealing with me.
It was my debut shipment and i have learnt a lot from my dealings with you.
I appreciate the way you have handled my shipment and look forward to doing business with you again.

- Karl G., UK, 19 April 2019"
"I’m so glad doing business with you. I will definitely use your services in the future and recommend it to others. One thing that I found confusing is that I didn’t find a place to upload a copy of my national ID/Passport (The Consignee) during the booking process. I received an email later from a representative asking for it. I think it would be helpful to explain when and where to upload a photocopy of a National ID/Passport in the booking. It might be there in the website but I didn’t find it.

Keep the good work.

- Anas A., Saudi Arabia, 08 April 2019"
"Our first experience with AMID Logistics varies on two aspects, positive and negative. The support and professional manner that your representative adopted during all communications is absolutely superb. Also, timely responses is truly appreciated. However, we have had serious consequences due to the delay in shipping the materials.

That is, the opening of the shop will be delayed for a week due to this incident. We contacted you by the end of March, and the cutoff date for nearest vessel was on Sunday (it was the weekend when we approached you). It was impossible to arrange the shipment on that Sunday due to severe weather condition, but we understood your situation and we planned to book it on the next one. We delivered the materials before the cutoff time as recorded in the delivery note, but surprisingly our shipment was delayed to the following vessel. It is really disappointing. This was the first shipment of planned continuous chain of shipments for the supplies of coffee for our cafe.

- Atif A., Saudi Arabia, 08 April 2019"
"My Experience:
Very ease of accessing website , step by step process cleared many of my doubts as i am first time using the AMID Logistics.
Excellent customer care support when ever i drop email i get prompt and easy response
Booking process is simple and easy any layman can understand.

- Venkata S., INDIA, 10 March 2019"
"I was searching lots of shipping companies through the internet. You are the one who reply me fast and very clear details.
Other all shipping lines asking about lot of details and they were taken time too much. You are doing very fast communication. I like it. Once I ask question from your shipping line, you will give me a reply very quickly. I like it. That is the way customer care.
Anyway I like your shipping company and I will do my next shipments also through your company.

- Amal F., Sri Lanka, 19 January 2019"
"Your service is well enough no need to improved anything , So please keep this standard as long as you can.

- Wittawas W., Thailand, 02 January 2019"
"In the beginning was little not clear now after i did three shippment started to come easier. My suggestion i do not know if you can do that . Yould provide the routing for ship like where is going to stop where is going to discharge the item then what vessele will take it to final destination
Hopefully this helpful

- Ahmed A., Qatar, 25 December 2018"
"Pretty difficult to select a shipper from a 'Google' list to use. Right from the onset the Amid website was one of the best websites ever, wish more were like this. You can ascertain quickly the effects of size & weight and delivery options with immediate pricing.
Once you decide to utilise the service, everything is clearly explained and all documents quickly delivered. Every email is answered almost by return.
Our crate is on the Ocean at this time so out of Amid's
control but everything on the USA side was handled seamlessly and professionally, shame you don't come across more companies like this.
Would absolutely recommend anyone that needs a shipment to utilise their services.
Just need the UK side to go as smoothly.

- Phillip M., UK, 02 December 2018"
"Done the job satisfactorily by

- Jayant D., USA, FL, 23 November 2018"
"Good straight forward customer care service. 5 out 5 stars

- DELCHA W., SPAIN, 21 November 2018"
"Overall I am quite happy with AMID because they were relatively easy to work with being a novice with the complications of international shipping. However, the "proof is in the pudding" which means that any definitive endorsement can't be made until and unless I receive my shipment which is 30 days away.

- Gregory S., Philippines, 11 November 2018"
"I am emailing you to inquire on your shipping costs to the Middle East,
specifically Muscat Oman. I was a student at the US and have 3 cartons
currently still in the US that I would like to ship home to me. I was
referred to you through a family member who used your company and was very satisfied...

- Nauf B., Oman, 01 November 2018"
"No negative feedback, You guys have done a really good professional job,, 15 October 2018"
"This is the second time I have used your service, and so far, so good!
I have no trouble getting my things boxed, but I am not always sure where to call to have things crated for international delivery.
Thanks so much for your help.

- Eric E., USA, IL, 12 October 2018"
"Overall, I think your service is excellent. We sell very large products and the only practical way to ship them is by ocean. I appreciate how simple the process is. You've obviously put a lot of time and energy into thinking through the flow. It works well.

- Kenneth H., USA, Texas, 14 August 2018"
" I really appreciated your responsiveness and the quality of your service, I found it particularly adapted to my needs (so flexible?). I would have appreciated a little more information about how to drop off the packages in Boston (clear instructions, or a map of the area, etc). I was considering taking an uber and finally rented a car, which revealed to be the good solution. I did not know what I could expect and the process (line with the trucks, stop by the front desk first or not..). Eventually, the personnel there was awesome, very friendly and made things very easy. Thank you! I'll definitely use your services, but for all I need to transprot overseas (if I knew it was that easy I would have move out tables, appliances...).

- Guillaume C., USA, MA, 21 June 2018"
"This is my first shipment from US to Dubai, never expected this is so easy to do, I was worried with price and other details, but Amid made everything so simple and clear right from the beginning and before shipping process.
Customer service responds to all inquiries with no delays even though every step is well explained in the website, will sure will use your services again.
Thanks and keep it up.

- Ibrahim A., UAE, 05 June 2018"
"My shipment is a about to arrive and My feedback is very positive towards AMID. You respond to emails very quickly and are very easy to deal with. Thank you.

- Simon W., Australia, 21 March 2018"
"I was very pleasantly surprised when I dropped off my shipment to Bangkok, everything was accomplished more quickly and smoothly than I had anticipated. Also the person at the window and the forklift driver were very helpful! Thank you!

- Roy T., USA, CA, 18 March 2018"
"Thank you very much! I look forward to doing more shipping with you guys

- Andrew C., USA, PA, 03 January 2018"
"Your service is fairly good. If you had a system to login to see shipments, quotes, and pay online would be a big upgrade from the current process. I realize this takes a lot, but is likely something to work toward.

- JOHN J, USA, WI, 21 November 2017"
"We were very satisfied with the process and handling of our shipment to
We would always reconsider AMID and
We have made a really positive experience.
We would always recommend AMID to friends and others.
The box arrived in the meantime in Switzerland and all items were in the
sent condition. Box was not destroyed or manipulated on!
Thank you for the helpful cooperation!
Sincerely greetings

- Roger P., Switzerland, 06 September 2017"
"Things were very well organized with my shipping. Most importantly, I
was able find all information I needed on your website and I was able to
follow instructions given on the web site as well as in emails. No
hidden costs. Thank you.

I wish you good luck!

- Maxim K., Switzerland, 03 August 2017"
you guys have always been on top of things, very quick and superfast on email replies, hoon phone answering and message replies. I personally did not dealt with company. that was doing things this fast in a long time. I work with few more companies that generate a lot more profit from one shipment and non of them are this fast and caring as you are. That is a good formula for doing business long term and i'm trying to go the same thing - being fast, accurate and on top of things, makes my clients come back for more. You can count on me as your customer as long as you continue to provide same quality service to us as you did before...Keep it up and thank you again

- Sasa C., USA, FL, 23 April 2017"
"Your service was great... the only problem i had was some confusion regarding the Doc Receipt.... you did send/email it to me, but it wasn't received by the shipping company in San Francisco.... but your email to me made it sound as if all I needed was the Doc Receipt that you emailed me.... But the shipping company wasn't going to accept my freight just with my copy, because they didn't receive a copy.

so it wasn't clear if they were supposed to just accept my emailed copy of the Doc Receipt?

There is some confusion there for the customer, and it made for a pretty tense day of delivering the freight to the shipping company, because I was on the west coast and you were already closed, and it was the only day that I could drop freight before flying out of the country.

Maybe something a little clearer for future customers.... or maybe this was only a problem with this particular instance...

anyway, I do really appreciate you handling my order and getting it onto the ship!, 02 February 2017"
"Excellent, smooth and easy transaction. Thank you.

- Vitaly Y., CA, USA, 09 January 2017"
"Hello dear team at AMID LOGISTICS.
The freight shipment has been received by customer. All items received on undamaged condition.
Thank you very much for the service you have been providing and value of your business is truly appreciated.

- Ruben S., Israel, 08 December 2016"
"So far the service that we have been receiving from you has been great! You've been quick to answer any questions and handle any issues that might arise. I appreciate the service that you provide!

- Joseph G., USA, CA, 11 November 2016"
"Everything went smoothly, drop off was very easy, & being able to call & talk to someone about details was very helpful.

- Norman M., Costa Rica, 07 November 2016"
"Thank you for excellent service

- Evgueni Z., South Africa, 05 October 2016"
"Overall, the service is great, meeting my expectations fully. My queries were answered without delay. Very professional!
Pickup from home charges is way too expensive though. Nearly didn't want to take up the service because of this.
Suggestion: Have a partnership with freight forwarders in countries you shipped goods to. This will allow door-to-door service without the recipients having to find their own local freight forwarders. Documents from your end can be passed on to the local freight forwarders to receive the shipment on behalf of the recipients. This will bring your service up a notch.

- Anthony C., Singapore, 29 September 2016"
"This is first time I shipped international and it is very clear and fast response when I call or email. I hop to ship with you asap.

- MAZEN A., Saudi Arabia, 29 September 2016"
"I am extremely happy with the services of AMID. on a scale of 1-5, i would rate it as 5, the highest.

- Chris B., USA, GA, 29 September 2016"
"I am very much satisfied with the services as of now . the communication process is excellent. but in website tool estimator for sizes may required clear assumptions which is not mentioned in website.

- L. MADDU, India, 06 September 2016"
"I just received the shipment. Thanks so much for your services, it was an all-positive experience. Your pricing is fair, and your costumer support is great. I'm definitely use your services in the future.

- Peleg L., USA, CA, 06 August 2016"
"I was very pleased with your service. Liked the ability to just fill out the forms online and be able to print what I needed right at home. The facility that received the freight was very handy to my brothers residence so dropping of the freight was quite easy. When I had questions you were able to answer them for me. Definitely would use your service again. Thank you.

- William L., Panama, 06 August 2016"
"our goods arrived safely at the destination. Thank you. We are pleased.
However, it happend that there were some GRI during our shipping time frame. Therefore, our invoice was higher than estimated in your online calculator. No one told us about the GRI it just happend and we had to pay. That was annoying.
Therefore my suggestion is: If you know that GRI will take place just inform your customer as soon as you know in a sepereate Email. It is annoying to learn about it in the final bill not knowing what it means and how often it can happen.

- Sabine H., USA, CA, 29 July 2016"
"Thanks for your great fast service .
hope we can do more business in the near future.

- Nader A., Egypt, 29 July 2016"
"Your service was great, you were recommended to me by family and I'd definitively recommend your services to my friends and colleagues in the future.

- Kamran Z., New Zealand , 18 July 2016"
"I enjoyed working with the company and was impressed by the speed and effectiveness of communication for the most part. One exception was when I had to email twice to hear back a response about the confirmation of shipment. I was also satisfied with the price as it was much more affordable then other international shipping options out there. I plan to use the company's shipping service again in the future. More positive feedback will be saved until all the cargo is successfully delivered with no harm or issues in the next few weeks

- Eunhae L., South Korea, 18 July 2016"
"Everything went according to how you said it would! Very patient with all my questions.

- Steven W., USA, Ohio, 24 June 2016"
"Overall, I think your company did a great job. I cannot say 100% yet because I have not seen my boxes, and my only complaint is that there were mid-shipment charges. If there's any possible way to give all costs upfront, you should invest in that method. Perhaps it's not plausible, as I don't fully understand how ocean freight carrier systems work, but it should be investigated.

- Matthew K., Thailand, 17 June 2016"
"Your service was generally satisfactory and cost-effective. However, I encountered major confusion at the shipping terminal when the docking receipt contained only your reference number, but not the carrier's booking number. The terminal refused to take my boxes at first, and I had to call three places before I realized that the mistake was on your side. This incident cost me an extra hour at the terminal; I hope that you can avoid such mistakes in the future.

- S. Li, China, 17 June 2016"
"Over my expectation,very courtesy and knowlegable people,momentarily take care of business,clear and in timely metther reaction.I will recomand this company for all my friends.Thank you again.

- Mladen P., Bosnia and Herzegovina, 29 May 2016"
"This shipment was the second time I've used the service and both times have been easy and my shipment arrived exactly as packed on the other side of the world. I plan to always use this service provider when I need to ship overseas.
Thanks again, glad to work with you.

- Rheanna G., Australia, 29 May 2016"
"I found using the service very easy and convenient. You had plenty of information online and I was never at a loss of what the next steps are. Dropping off the stuff at the port was easy as well. The only suggestion I have is to try to provide some estimate of costs on the receiving end. I know it's not always up to you, you may not even know, but I ended up paying more to the people in the receiving location than I paid to you for shipping it half across the world. Would be good to have an idea beforehand.

- Miron I., Czech Republic, 18 May 2016"
"This was my first shipping with amid logistic company and it was really good. My stuff were delivered before their estimate date and all my stuff in a good condition. Now I am planning to ship with them again.

- Abdulaziz M., Qatar, 12 May 2016"
"The shipping process was perfect. I will certainly use your company in the future.

- Greg S., USA, GA, 01 May 2016"
"I'm really glad to do business with your company because costumer care was terrific. The service was done as explained, timetable was accurate and everything arrived home in perfect condition. It could be really great if you had Customs Agent to work directly with on the destination country. This could also help on the final price of the service.
Thanks a lot,

- Jose L., Spain, 20 April 2016"
"Your staff (particularly Olga) was very helpful getting me through the
process and I appreciated the detailed information on your web site.

- Sue O., USA, CA, 18 April 2016"
"Thank you and everyone there for all of you WONDERFUL help !!!!!!!!!!!
I hope you enjoy the chocolates… Because should be delivered Monday, to your address


- Sean E., UK, 11 February 2016"
"Sincerely I enjoyed the quality service you have rendered to me up till now, I hope you keep it up, I especially cherish the promptness with which you reply my mails and clarifies issues. thanks for the service.

- OLUTOLA F., USA, MARYLAND, 09 February 2016"
"We had great service and appreciate all you did to help us.

- JP B., USA, CA, 09 February 2016"
"I am really satisfied with your service. Glad you were a great help. Again,thank you very much.

- Suleman A., USA, Tennessee, 09 February 2016"
"Great service with the best value. Worth to use for shipments over 1.0 cubic meters. If we can send small packages like 0.5 cubic meters, with low price, that will be great.
The way of handling the documents is very clear and perfect.
Thank for the good business.

- Asanga A., USA, Georgia, 29 January 2016"
"Thanks are very friendly. excellent all and would have something to improve the coordination of information on payments and outstanding payments.

- Armando M., Mexico, 11 January 2016"
"I am very satisfied with your service and hope to deal with you again

- Saman P., Sri Lanka, 11 January 2016"
"The staff was very helpful when I was delivering the shipping boxes. They wrapped them all with clear wrap. In addition, the website is so useful that I can get a quote without the need of phone calls. That makes it easy for me to know how many boxes I may ship and how much the price of shipping will be. Thank you for your service.

- Berkan S., Turkey, 01 January 2016"
"Thank you so much for your services,
I found your services, and customer services to be exceptional. I definitely look forward to using your services (and the $25.00 credit) in the future. Thank you very much for this gift! You're a great company and I would definitely recommend you to anyone who is looking into overseas shipping options.

- Joelle P., USA, NJ, 18 December 2015"
"Our experience shipping to our friend in Belgium was easy and extremely well organized. You firm’s web site ids incredibly well laid out and your team was very responsive on the phone. This is a tremendous improvement over other firms I’ve used in the past. Thank you.

- Matthew M., USA, VA, 21 November 2015"
"We were very happy with your service and understand you helped a lot the person sending the shipment navigate the regulations/procedure etc.

- Izumi Z., USA, NJ, 02 November 2015"
"Thanks it was my pleasures to ship by your company..

- Issa M., USA, PA, 02 November 2015"
"Excellent, on time and easy payment

- Mustafa A., Saudi Arabia, 21 October 2015"
"I was very happy with the service of Amid Logistics, there is nothing to improve. I thought that the service was very well organized, I was always very well informed about the next steps, and the customer service was very helpful in answering all my questions very swiftly. I will happily use Amid Logistics again should I need to ship to/from the US again! Thank you for your excellent service!

- Tanja K., Switzerland, 13 October 2015"
"We have made so far a 2 shipments and it went smoothly. We are please on how it went. We surely will use Your services again. Thank you.

- Marylene C., USA, NH, 02 October 2015"
"Great rates - cheaper then using other FF.
Easy to use your online booking service.
Only negative is i still have not received my bill of landing for my shipment, i have not received any paperwork regarding when it will
arrive etc. I had to go through my place of purchase to get this info

- Company, South Australia, 02 October 2015"
"Thank you very much for the opportunity to provide feedback. I also appreciate the $25 credit as well.

Our first experience shipping with you has been good for the most part. Most of my email and questions were answered in a timely manner. Some within 24hrs, most within 4 hours.

However there was a week that I did not get a response by your team for days. I'm unable to recall which days those were now but it was about 2~3 weeks ago where it seemed that the whole company was away.

Another issue that I would really appreciate you work on is a voice mail system that actually work for after hour calls. Due to my work schedule, I can only call you after hours buy every call that I do so was not effective as I could not get a response. I would suggest working on your voicemail system or sign with 3rd parties who have live, US based, personnel that takes after hour calls on for you can sends messages to the proper contacts for the next day.

- Aaron C., USA, California, 03 September 2015"
"It was my first shipment of this kind. I choose your company because on the website everything I needed to know was explained. The booking process was easy. Especially the two steps process with a tentative measurement and payment and a final measurement and payment was smart. Customer service was great. Responses were received in short time and helpful. Questions have been answered thoroughly.

- Johann B., Spain, 25 August 2015"

Very prompt and clear reply. Reliable services!

- Company, USA, MS, 24 July 2015"
"Your customer service was very helpful. This was the first time I have ever shipped a large item to Europe and everything from the packaging, labeling, and drop-off instructions were very helpful. I would ship with your service again!

- Ngoan N., USA, CA, 20 July 2015"
"Thank you so much for your care and your service. Can I submit my feedback after the consignee receives the shipped items? By this I will be more fare and I will have full opinion about your service.

- Fatema A. USA, Ohio

, 11 July 2015"
"So far I am very happy with the service.

- Roman Z., Brunei, 06 July 2015"
"Never having shipped anything I was totally lost on what to do. The people at International Shipping explained and walked me through the whole process step by step. And believe me, I called ten times with questions and the nice Lady answered them on the phone or sent me emails with instructions. This company is now my "go to" company for future shipping as all I have to do is send an email or make a phone call and everything just falls into place. Thank You International Shipping for a job well done!

- William D., USA, FL, 28 June 2015"
"We had a great service with you. Thank you for your professionalism and prompt answers to my questions.
Reliable and competent. Will surely make business with you if we need to ship again to/from the US.
5 stars service!
Thanks again

- Isabelle​ G., USA, CA, 22 June 2015"
"This has been a very pleasant (and stress free) experience, in what I thought was going to be a very daunting and complicated process. Your staff kept me informed every step of the way!!
Will definitely use your services again and will refer your company to my friends.
Thank you all for a job well done!

- Claire M., UK, 16 June 2015"
"I'm satisfied already, although i haven't received my freight goods yet , i used your services two years ago and everything was ok, so thank you.

- Diego O., Spain, 30 May 2015"
"Thank you for the $25 credit! We enjoy using you
Your service has been terrific.
The only negative thing is that sometimes your website freezes up midquote or seems to reset in the middle of doing something
Outside of that - you've been great!

- Company, USA, NJ, 29 April 2015"
"Your service was great. Lots of information. And fast service.

- Dr. A. A., KENYA, 22 April 2015"
"I have used you a number of times and have never had a problem. If something does arise and I am confused about paperwork or protocol, I just give you guys a call and someone always answers and takes care of my questions. I have complete confidence in dealing with you folks with my international orders. Everything seems to be pretty straightforward and easy to understand.

- Alan W., USA, Utah, 09 April 2015"
"We are happy with your service. The only thing I would suggest is it
would be nice if there was an automated way to get cutoff dates and
shipping times.

- Dean J., USA, PA, 22 March 2015"
"I just wanted to let you know that I am very satisfied with your
service, and I would definitely recommend it to friends and family.

- J. Andre, USA, NY, 04 March 2015"
"Thank. This was my second time shipping though you. I think the service was wonderful. Your processes are user friendly and of course your pricing is very good.

- Cecil S., USA, PA, 13 February 2015"
"I have used your service two times now and I am completely satisfied with the level of professionalism and expertise displayed by your staff! I worked mostly with Olga and she was very prompt and courteous in answering my questions and ensuring I had everything in order for each shipment.
We will most definitely use your company in the future.
Thanks again for a job well done!

- Mike P., USA, South Dakota, 08 February 2015"
" I have shipped many times with your company and find it easy and not complicated. On line forms easy to navigate and understand for price quotes. Your quick replies a big plus.

- Laurence D, USA, OR, 12 January 2015"
"If you provide a Arabian translator the business will be easier.we face problem in understanding the required steps.i always use fedex with my business and their steps are not complicated.yours I face problems in understanding it.I hope you make it online and less complicated.

- Abdullah A., Kingdom of Saudi Arabia, 01 January 2015"
"Service very good so far. I will give a final assessment when my stuff is safely in Sydney.

- ROBERT D., Australia, 01 January 2015"
"Quite frankly, the service was a disappointment.
Our merchandise arrived at the provider 1 day before the last day of accepting goods and it wasn't processed until three days after the container closed resulting in a 15 day delay in shipping. The due to Port Congestion, the next ship was delayed almost eight days.
The only time we received any information from you was when we requested it. You should have been communication with your customers on when they should be receiving their next piece of information.
Getting a quote for shipping was fabulous. Way ahead of the competition. Once we sent you the goods, the communications were difficult to understand, overly complex and always left me wanting more information.
Hope this was helpful.

- Ken H., USA, CA, 12 December 2014"
"I am very satisfied with your services.
The only suggestion that i have is to create your own payment method and not go through paypal.

- Sulaiman K., USA, GA, 08 December 2014"
"I'm so glad to do business with you, prompt and excellent customer service and courteous staff, nothing more one can expect.
Wish you all the best in all walks of life.

- Altair K., Australia
, 18 November 2014"
"Very helpful, will use again.

- Ali A., UK, 18 November 2014"
"Yes, I think you have and are providing excellent service. I have been pleased with the way you let me know the progress of the shipment each step of the way. Also, your responses have been fast and effective and clearly answered any questions I've had.

I will continue to use your services and have recommended your logistics services to others.

- Katrina S., Finland, 09 November 2014"
"Thus far your service has been great. We've had quite a few shipments with you and you've been awesome.
The only thing that would be nice is to set up an actual account with you for further discounting...

- Ent., USA, NJ, 05 November 2014"
"We was happy in general using your services.
We had following issues with this shipment:
- we ordered transport with final destination Sofia/Bulgaria and surprisingly had been notified paying additional 25% costs for transport from Hamburg to Sofia
I wouldn’t agree considering as “domestic expenses“the costs from Germany to Bulgaria and I would recommend you notifying your customers that you shipments are paid only to Hamburg.
- we have been asked to make twice additional bank transfers each costs 19$ in order to cover your bank taxes despite the fact we settled as usual exactly the necessary amount.
- we received our correspondence with you from 3 different emails which was quite difficult especially for company with heavy email traffic.
- your German agent Sea Master after receiving the additional payment for their service has stopped answering to our emails entire week.
I shared all my comments only with the hope that will help you improving your service.

Everything else was perfect.

- Comp., Bulgaria, 14 October 2014"
"Working with your company is a pleasure. The only issue is the time it took to get the shipment booked on the vessel. If I was notified about the departure date, I would've informed my customer about the transit time.

- Ramy M., USA, GA, 08 October 2014"
"Fast and easy to create an estimate cost, simple procedure with great customer service.Will use for next international shipping. Thanks!

- Su H., Republic of China, 08 October 2014"
"Thank you very much for all the service you provided. The US leg of the shipment was handled in an exemplary manner.

- Lars O., Sweden, 23 September 2014"
"Here is feedback and we are also going to ship again.
Shipping with you was easy professional quick and effective. Your
associates in Chicago were also resourceful and effective. We are very happy to be shipping again and will be scheduling with
you tomorrow next internet session here. Thank you.

- Paul S., USA, WI, 20 September 2014"
"Your shipping service is great, but sometimes it is frustrating getting multiple emails from different accounts all saying the same thing. I will continue to use your service for all my international shipping needs.

- Troy P., USA, IA, 20 September 2014"
"...well it's hard to say how to improve something that is running like a Swiss clock...but if I have to say something; then maybe it would be helpful to know, up front, shipping/departing/sailing out dates...for first time clients that is; to know better which dates to aim to / to prepare package on time ... but later I found out that vessels usually depart weekly so I don’t think this will matter for me next time anyway... Well no suggestions from me, really; Olga was excellent, prompt and clear with all answers, she was the best...It looks like the shipping industry has the highest logistic services...good job

- Tom. L, USA, FL, 20 September 2014"
"I have been using AMID shipping to many destination since 2011, I have been a happy customer since then. Great customer service, quick reply via email and phone calls. Though I like to suggest if you could have a chatting services too in the future but what amid offers has been safistied.
For tracking on the shipment status I would appreciate if you can have the tracking status/bar on the itself without going to the link. It would be more user friendly.

- Deisigan S., USA, GA, 06 September 2014"
"Awesome service and fast shipping.

- Dimitar D., Bulgaria, 05 September 2014"
"The experience with AMID was very good. Things went pretty much as expected with the service delivery, at least for the part that concerned AMID. Plus, the continuous e-mail assistance was extremely helpful.
As a suggestion to improve the service, I would say that it would be very useful for customers to know more about what to expect from the destination port when picking up the cargo. I understand that procedures would differ from one destination to the other one, but there should be some standard aspects that apply to (almost) every case. That would be the aspects to cover.

- Santiago B., Argentina, 02 September 2014"
"You ask my opinion about your service. I would love to answer but this is the first time I here from you. I am still waiting goods to come and would very much like to know when they are coming. I tried to read your instructions from the net (trace shipments), but perhaps it is clear to you experts how it can be done, but those instruction are written such a way that one cannot understand how it goes. I would say it on couple on sentences with clear message where to go and what to try and with what information. All I have is your ref -number and text LAXHEL and do not understand anything you explaine on your netsite about tracng shipments. It is a stone work from an Nevada-artist what I am waiting for and fo rme it is esential to know when to expect it, since I need lot of help etc to get the very heavy statue in place and I eve n do not know if I have to arrange pickup or goto customs or is it transported to my mansion directly.

- Kimmo P., Finland, 26 August 2014"
"Everything went smooth as clockwork. After some research on the Internet, I went with Amid Logistics because it was the easiest website to use to give me an instant quote on a small shipment. For others, I would have had to submit by email and wait for a quote. I also appreciated the clear explanation of procedures, forms, labels, etc. that would be needed, with samples often being provided. Drop off at freight station and pick up at destination were equally painless and went without hitch. I will gladly recommend you to others and will use you again.

- Nick S., Japan, 20 August 2014"
"Prompt service, very good communication. Staff were very courteous and interacted very professionally. Will definitely use AMID Logistics for all our future shipping

- Shiv V,. USA, OH, 19 August 2014"
"Your service is quite good. I would suggest a possible html based email that is more graphical and would define links to invoices and documents more clearly.

- John E., USA, WI, 14 August 2014"
"Thanks for delivering the goods speedily, easily, and safely. You're the best!

- Judy M., Australia, 13 August 2014"
"I found your service to be friendly and professional with a prompt response to my e-mails. I look forward to using your service in the future.

- Eric E., Sweden, 05 August 2014"
"Basically your service is very good and very direct, and very efficient.
There is a lot of information that the costumer needs to digest, I am wondering if there should be a way to improve the communications between the costumer and Amid Logistics. It is very dificult to absorved all of this information at one time. There should be another line of communication with another telephone operator, that will help and assist foreing costumers with the language they speak.
As for myself I am very please and happy with your service , specially for costumers that are not used to this kind of logistics. Overall I am very well satisfied with your service. I will be happy to use your service and recommend other potential costumers to use your services

- Tomas B., USA, TX, 05 August 2014"
"I'm super happy with your service. Olga helped me so much. Thank you all.

- Christopher R., USA, FL, 27 July 2014"
"This was the second time I requested your services.

I am very happy with the entire process and the way you are treating your customers. I am impressed by the time response to my mails and the received feedback of the entire process. For sure I am going to use your services in the future.

- Argyrios P., USA, NJ, 18 July 2014"
"Thanks for the excellent service

- Faisal T., USA, OK, 18 July 2014"
" I was happy with the service apart from the pick up. I would happily give positive feedback but would prefer $25 in my paypal.

- Francis C., Ireland, 18 July 2014"
"Good service. We will use you guys again.

- Ron W., USA, NY, 16 July 2014"
"We had a very positive experience using AMID. The staff was very helpful in helping me prep and ship my packages as a first time shipper. The recipient got everything in good shape and without unpleasant surprises. We plan on using AMID again the next time we ship internationally.

- Daniel N, USA, TX, 10 July 2014"
"I am really pleased with the shipping experience with you. Your web site was great with lot of contents in detail and self explanatory to anyone to understand and follow. The staff/support team was very efficient in replying emails and answering questions over the phone. This was my first shipping with you and I will definitely do more in future.
Thanks for all your help.

- Rajesh M., USA, CA, 25 June 2014"
"the service was great....but hoping would have faster pickup time....and we will def use you guys again...and talking about that....we just booked another shipment with you would like to get the $25 credit code, so we can apply it to the next shipment...

- Ron W., USA, NY, 20 June 2014"
"We are quite pleased with your service. We were a little last minute getting you our details and payment, but your staff responded quickly and we were able to get our shipment picked up according to our tight schedule. We have used you a few months back for a shipment to Trinidad and we will use you again when we have another shipment vis sea.

- Veda D, USA, NC, 15 June 2014"
"Your service was excellent. I had no idea about how to get my personal belongings shipped from Berkeley, California, to Amsterdam, the Netherlands, and was very intimidated by the prospect. But your website and your representatives by email and the phone were extremely helpful and guided me through the process step-by-step. Even though it ended up costing a lot of money at both ends, I think it was the best way I could have gone to get this shipment done successfully.

It would help to let future customers know that they should make an itemized list of everything they are including in their shipments, along with an estimate of the value of each item. I had not done this and had to create the list from memory. Also, make sure your customers know early in the process that the costs of shipping overseas go far beyond just what you charge for your services, due to the many fees charged at the destination country.

Thank you for your assistance with this effort. There is no need to extend me any credit toward any future shipments, since I will not be shipping anything from or within the USA in the future.

- Michael P., Netherlands, 13 June 2014"
"Thank you for your services.
I am 100% positive; your collaborator on the phone was very patient with me
when I called several times with questions on how to organize my booking.
The delivery in the warehouse was very smooth and e-mail exchanges clear, to
the point and efficient.

- Pascale G., USA, CA, 09 June 2014"
"Our shipment arrived in Italy in excellent condition, nothing broken or damaged. We appreciated all your help along the way. I must say that you and your staff made this a pleasant experience, from beginning to the end we were always kept informed of the process of our personal and very precious goods. The company in Milano- we're very good also, no complaints there we worked well with Laurie. Thank you for everything and we would highly recommend you and your staff to others.

Bonnie M, Italy, 03 June 2014"
"I was very impressed and happy with the service provided thus far. I got all my concerns attended to immediately and your staff were very helpful.

- Varghese M, USA, MA, 02 June 2014"
"I am satisfied with the service I received on this shipment – though it’s not expected to be available to the consignee until June 17. It’s unlike I will be needing this service again but will happily recommend it to those who face a similar need.

Jeffrey M, USA, WA, 31 May 2014"
"Would be nice to have a H.S. code generator in the shipping process and also the option of being able to log in with an account to print out documentation of recent orders.

- Armin E., USA, CA, 29 May 2014"
"my general experience was positive.

However, I still have not received a receipt
for my payment by bank draft.

I was told that you do not accept credit card payments
for totals over $750 (my final total was $927 so it
is not clear why it was so important not to accept
credit cards for that, what was the big deal, so to say).
With a credit card I would at least have a clear record of
payment provided by the credit card company.

Could you send me an email receipt saying that I have paid
such and such amount by bank draft for the shipment
with such and such reference number?

- Mikhail K, USA, CT, 25 May 2014"
"Thank you so much for easy and fast service! I will recommend to my friends! Thanks!

- Sergey A., USA, CA, 21 May 2014"
"I love this service. Your service is the only online freight shipping service I can find. It is convenient, easy and straight forward to use; I was nervous and wary on my first shipment but once I went through it, it was a cake walk. Everything is done step-by-step as spelled out in your FAQs. I did a total of three shipments, the only hiccup was on my second shipment where when I was dropping off my boxes at the drop off warehouse, the ocean transport company had a financial discrepancy with the ground transport company. I would like to reiterate this is not the fault of AMID. During this hiccup, Olga at AMID was very apologetic and resolved this issue right away so I can drop off the boxes and be on my way. Overall, I will definitely use AMID again and have recommended my friends to AMID as well.

The only suggestion I have is to make online tracking of shipments available. I don't know if this is technically possible but it would be nice to be able to track your shipment like you do with UPS or FedEx.

- Jimmy C, USA, TX, 09 May 2014"
"I am responding to your request for feedback. To be perfectly honest, I do not know how you could do any better! Olga and your team have helped us time and time again. I have been amazed that 2 years ago I did a Google search and found a freight forwarder that has the best service and the best prices each time that I call, email or ship. I have even referred other folks to you, and have heard back from them about how helpful your team has been. Please don’t change a thing! We love your service!

- Phra P, USA, SC, 07 May 2014"
"Thank you very much for your service. The agent that was helping us was very good. She was always there to answer our questions. This was the first time that we shipped goods overseas. Your good customer service has made it so easy for us. The shipment left Houston on time. Will recommend any one to your service. Will be shipping some more house goods in the coming weeks.

- Baloyi S, SOUTH AFRICA, 04 May 2014"
"Service is excellent, accuracy in estimating dates, need more attention in informing the client about the updates

- Mohamed S, USA, MI, 26 April 2014"
"You guys are terrific! - so far of the 20 - 25 shipments, everything has been flawless

THe only part we are not crazy about is that we self-deliver and your receiving area sometimes can be incredibly difficult to manage. We are small so it is hard for us to compete with the big trucks there and it is often quite disorganized

- Jiming Y, USA, NJ, 07 April 2014"
"The prospect of shipping household goods was daunting and we really did not know where to start. I found your website which provided great information. From my first contact I was guided through the process and it was really easy. Any queries we responded to promptly. The cost was below my expectations.

In summary, Amid has provided exceptional service and I would recommend you without hesitation.

- Christopher E, Australia, 03 April 2014"
"This is the first time we are shipping over seas and it was so easy with AMID. I would recommend this service to my friends. thanks.

- Rekha A, USA, PA, 25 March 2014"
"Our first experience with your Firm was very pleasing. The only glitch on our side was that we did not notice the Invoice for the final approximately 25% of the payment due. We were a little confused by so many emails which did not seem to be crucial. Upon your second request for balance due we have paid immediately and hope that we may again work with you on other International shipments.

- Michael R, USA, NC, 24 March 2014"
"I had great service and won't change a thing! I will be using Amid more and more as our business continues to grow... Great service, easy to book and make changes if need be!

- Tracy H, USA, FL, 17 March 2014"
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