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Once a shipment is booked, we update our customers via email until the cargo departs from the United States. Feel free to contact us regarding the status of your shipment. When contacting, please have your customer reference number ready. The format of your reference number should look like US200118CL.
In a few days after ETD – an estimated day of departure of your goods from the USA- upon payment of our invoice, you will receive the carrier's express release, ocean freight bill of lading in a PDF file. You may consider this BOL the title for shipping goods from the USA internationally. Receiving the bill of lading means that your cargo successfully departed from the U.S. and is on the way to the place of delivery, as stated in your BOL.
Sometimes, we may invoice based on a rated proof copy of the bill of lading. Then, we'll email you onboard confirmation on the day of departure.
Several days before the ETA—the estimated day your goods will arrive at the destination, the carrier's destination agent should contact your consignee and the notify party with an arrival notice.
Please read about the procedures in steps 5 to 7 in this step-by-step guide. If you are an inexperienced first-time shipper, you may need to read the information in this web link.
Please keep in mind that the ocean carrier's destination agent may receive information about the arrival of your goods just several days before they arrive. If you contact them in advance, fax or email a copy of your BOL, verify your consignee's contact information, and wait for the arrival notice. You can see the contact information of the ocean carrier's destination agent in your BOL in the section "For Delivery/Pickup Please Apply To."
If, for some reason, you miss your arrival notice on the ETA, then contact the agent with information on your BOL.
You should NOT track your shipment on the steamship line's website by your container number, as in your BOL.
Consolidated (LCL) cargo may be reloaded during shipping cargo from the USA to the final destination, which can confuse this tracking method.
For LCL shipments from the USA, tracking by container number won't work because your cargo shares space with others in the same container and can be reloaded during international shipping from the United States. Instead:
Since LCL cargo is consolidated, only your sea freight carrier (cargo consolidator) can provide accurate updates. Always get their tracking link so you can monitor your shipment properly.
With FCL shipments, having your ocean freight Bill of Lading on hand allows you to trace your shipment directly with the steamship line used in international shipping from the United States. Here is the list of some sea freight carriers commonly used in international cargo transportation from the U.S.:
When shipping goods FCL from the United States, your container number is the key to tracking your shipment's journey from origin to destination. Unlike LCL shipments, FCL gives you direct visibility since you control the entire container. Here's how to track effectively:
With FCL, your goods occupy a dedicated container, meaning:
1. Locate Your Container Number
Use the Carrier’s Tracking Tool
3. Monitor Port & Customs Progress
4. Automate Alerts (Optional)
While the numbers provide macro-level updates, for granular details (e.g., customs clearance, last-mile delivery), pair them with:
If you experience difficulties tracing your shipment, please contact us to track it with the carrier.
 
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- AMID Logistics, LLC
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